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CEO Ken Hall Speaks on the Turnaround of NexCen Brands

CEO Ken Hall discusses how he turned NexCen Brands around after a near disasterous purchase of the Great American Cookies brand, photo/NexCen

Journalists Investigate

UPS Store Franchisee Council Voices Concerns

Reporter | Janet Sparks | Mar 10 | service

SAN DIEGO – After meeting with company officials last week, The UPS Store Franchisee Advisory Council voiced its concerns in the FAC meeting minutes.

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CFO Charged with Stealing $429K from Dunkin’ Franchise

Reporter | BMM Staff | Mar 8 | food, legal

LONG ISLAND, N.Y. – The former chief financial officer of a Dunkin' Donuts master franchise has been charged with stealing nearly a half-million dollars from it, according to an announcement today by Kathleen Rice of the Nassau County district attorney's office.

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Dunkin’ Donuts to Gobble Up Kainos Franchises

Reporter | BMM Staff | Mar 7 | food

CHEEKTOWAGA, N.Y. – Dunkin' Brands has announced its intent to purchase some of the stores of troubled Kainos Partners Holding Company, a master franchise of 56 Dunkin' Donuts shops located in New York, South Carolina and Nevada. Dunkin' will acquire the franchise's stores to be owned and run by the franchisor, and then refranchise them later.

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Burger King Lets Franchisees Have it Their Way on Soda Rebates

Reporter | Janet Sparks | Mar 5 | legal

ATLANTA – The National Franchisee Association, representing over 90 percent of all Burger King franchisees in the US, has settled two class action lawsuits with franchisor Burger King Corp. (NYSE: BKC) and its two soft drink distributors, Coca Cola and Dr Pepper.

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Judge Grants Summary Judgment to Super 8 Franchisees

Reporter | Janet Sparks | Feb 19 | legal, hotel

SOUIX FALLS, S.D. Federal Judge Lawrence L. Piersol signed on Tuesday an order granting and yet denying in part the motion for summary judgment filed on behalf of 160 franchisees, and denying Super 8 Motels’ motion for summary judgment entirely.

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MauMau Masters Muse

The Franchise Industry Benefits as the Economy Begins Its Recovery

Member | Gus | Mar 11 | buy, trends, franchising

In the midst of an economic crisis, it’s no longer easy to get credit. Americans are beginning to live within their means. Unnecessary expenses are being cut by families and corporations.

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Wesfarmers To Acquire Bakers Delight?

Reporter | Deanne de Leeuw | Mar 11 | food

A rumour has been floating around for some time that the Bakers Delight franchise is in financial trouble. That its business model does not work; too many of its franchisees were going broke.

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Current Problems with Arbitration Clauses in Franchise and Other Agreements – PART 1

Expert | RaymondMcKenzie | Mar 9 | legal

I frequently tell my franchise and business clients to be wary of automatically including an arbitration clause in a franchise agreement or other contract they execute. Several years ago it was savvy for a business owner or franchisor to include mandatory arbitration in their agreements.

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Blogging Franchise News

South African Franchisee Complaints Similar to US

Member | Lionel Hutz PA | 9:33 am | buy

Some South African franchise complaints sound like they are coming from the mouths of American franchisees.

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Grill’d Chase Customers To Taunted Nando’s

Member | Ray Borradale | Mar 10 | food

Upmarket Australian burger franchise Grill’d has apologized to customers for reneging on a 2 for 1 offer after competitor Nando’s promised to redeem Grill’d coupons.

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Worldwide Online Printing Franchisor Collapse

Member | Ray Borradale | Mar 10 | franchising

Worldwide Online Printing has joined the likes of Kleins Jewellery, Kleenmaid, Midas Car Care, Strathfield, Samsara and EzyDVD as some on the list of Australian franchisors that have collapsed within the last two years.

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Toon Du Jour

Kahuna | Mr. Blue MauMau | Mar 10 | spoof

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CBS' Undercover Boss Features Franchisors

Reporter | Don Sniegowski | Mar 7 | manage

7-Eleven's CEO, Joe DePinto, appears on CBS' Undercover Boss

7-Eleven's CEO Joe DePinto appears on CBS's Undercover Boss

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Five Dumbest 9-1-1 Calls by Fast Food Customers

Kahuna | Mr. Blue MauMau | Mar 5 | spoof

What constitutes a matter of life and death is a matter of opinion. Franchise owner-operators know by sad experience that customers can even consider not having enough mustard or mayonnaise on their sandwich as life-threatening, and if not that, then at least just plain criminal.

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Chef Salaries Revealed in New Book

Member | Marilee Hayes | Mar 4 | food

Ever wonder how much a good chef or culinary professional earns? They reveal it themselves in a book that will go on sale on May 4.

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Supreme Court Rules against Shell Oil Franchisees

Reporter | Janet Sparks | Mar 3 | legal

Supreme Court Justice Samuel Alito ruled Tuesday that Shell Oil dealers in Massachusetts cannot sue their franchisor under the Petroleum Marketing Practices Act, which restricts franchisors from terminating gas station franchise agreements.

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