Michigan Investigation Persists on UPS Measuring Devices
State Taking Franchisee Allegations of Inaccuracies Seriously
DETROIT (Blue MauMau) - In an article in the Detroit Free Press, Brad Deacon, hearing coordinator of the Michigan Department of Agriculture, said the state was continuing to work out a solution with UPS over its package measuring devices. Pez Afrin, a UPS Store franchisee in Commerce Township, filed a complaint with the state earlier this year claiming his store is overcharged everyday by $100 to $250 because of inaccurate measuring by UPS's machines. Although he is allowed to appeal the charges electronically, he says the process is time consuming and should not be necessary.
Afrin has also filed a lawsuit in U.S. District Court in San Francisco against the shipping giant for breach of contract and for violating racketeering laws. It is seeking class certification to cover the 10,000 package shipment centers and more than a million account holders that could potentially be affected, according to the article. Lawyers are attempting to consolidate his lawsuit with two others in Alabama and Oregon involving similar allegations.
But Norman Black, spokesperson for UPS, stated they also take their responsibility quite seriously. The company claims it only installs machines that meet federal guidelines, and it tests the machines several times a day for accuracy. Under Michigan law, the measuring devices must be state certified.
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