Quiznos Rebukes Latest Pennsylvania Class Action as Copy Cat Lawsuit
PITTSBURGH (Blue MauMau) - A class action lawsuit against Quiznos Subs was filed on July 3 on behalf of Pennsylvania franchisees by attorney Peter J. Daley and Associates, P.C. The litigation arises from the illegal business scheme by Quiznos and its "web of affiliated entities and individuals who control and operate the Quiznos franchise system," according to the Complaint filed in the U.S. District Court.
Through the alleged scheme, Quiznos is accused of having fraudulently induced franchisees into the system and then exploited their control and economic power in order to extract exorbitant and unjustifiable payments and expenditures from them. The lawsuit states, "As a result, Defendants [Quiznos] reap grossly inflated sales and profits creating an illusion of corporate growth and business prosperity while causing substantial, permanent, irreparable financial harm to existing franchisees."
But Richard Emmett, Quiznos' Chief Legal Officer quickly dismisses the class action as nothing more than a copy cat version of those already filed. "We call it a "me too" lawsuit, meaning we're going to file one as well." He feels Daley is just trying to pick off some of the Pennsylvania franchisees.
Emmett said there is nothing new here and they are totally unimpressed with the litigation. He adds, "His allegations are all based on past business practices and we expect the same results here that happened in Illinois. In fact, he alleged some of the claims that were dismissed in both Illinois and Wisconsin. So we're not quite sure where this gentleman is coming from."
A number of other class action lawsuits have been filed over the past few years in various states including Colorado, Illinois, New Jersey and Wisconsin, as well as a national class suit, all by lead attorney Justin Klein, Marks & Klein law firm in Red Banks, New Jersey.
Mr. Klein did not return phone calls in our attempt to get his comments.
Primary Components to Class Action
The class action Complaint explains the two primary components to Quiznos' alleged scheme. The first claims that after the sub-sandwich chain induces franchisees into the system by misrepresenting the facts, it further takes advantage of the store operators by saturating geographic areas with more restaurants than can reasonably be supported. Quiznos then enforces biased and discriminatory policies and practices designed to deliberately decrease its obligation to compensate franchisees for mandated products. They further allege that the policy keeps outspoken franchisees "in-line" and "towing the line" regarding its unfair, unethical and deceptive business practices.
The second component of the lawsuit accuses Quiznos of exploiting the overwhelming economic power it holds over its franchisees by creating a captive artificial consumer market, comprised of all of its franchisees, for products and services that it requires to start and continue a franchise business. While concealing its own relationship with its vendors, Quiznos also uses exclusive control over the franchise system, forcing franchisees to purchase unneeded products at unreasonable prices, and to accept coupons from customers for free or highly discounted products.
Franchisees also claim violations of the Racketeer Influence and Corrupt Organization (RICO) Act, and of various Pennsylvania statutes, breach of contract and fraud. They are seeking declaratory injunctive relief as well as damages.
Quiznos' "Unsustainable Business Plan"
The suit gives a detailed account of what it identifies as "Quiznos' Unsustainable Business Plan," going back to 1994 when Richard (Rick) Schaden and father Dick Schaden took over the company. In explaining the franchisor's current situation with JP Morgan Partners, the Complaint states that in April 2006 Quiznos sold an undisclosed stake in the company to the investment firm. Upon their believe, it sold a 49 percent share to JP Morgan for approximately $858 million, giving it the opportunity to purchase the remainder of the shares still held by Schadens Ownership Group at a specified time and for a specified price if certain conditions are met.
The class suit explains that for Quiznos to complete the sale of itself to JP Morgan, "it must maintain and even improve the financial results, including substantial revenue growth, it has experienced over the last several years." The lawsuit states, "To that end, Quiznos has continued and even enhanced a number of deceptive and fraudulent practices with respect to its franchisees that allow it to extract millions upon millions of dollars from the franchisees, while simultaneously making it difficult if not impossible for most Quiznos franchisees to operate profitably."
Attorney Peter J. Daley did not return phone calls prior to publishing.
Related reading:
- Judge Rules Quiznos Case Cannot Be Dismissed
- Wisconsin Court Reverses Quiznos Judgment, Franchisees Claims Granted
- Judge Dismisses Federal Claims against Quiznos without Prejudice
- Canadian Attorneys Say Quiznos' Counsel Mistaken in Remarks
- TSFA's Open Letter to Quiznos' CEO Brenneman
- Quiznos Responds to TSFA Letter
- Quiznos' Chief Counsel Speaks Out on Issues
| Attachment | Size |
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| Complaint.Penn_.Franchisees.pdf | 428.46 KB |
- Franchise topic:

Franchise Times disagrees with the person posting above. It reports to the industry's franchisors that Brenneman is making major progress.
Seems like someone got a call from Q, took notes on what was said, typed it up and published it. - Guest
In the same FT article that quotes several executives:
And then there is this skeptical franchisee.
What are you hoping happens to Quizno's?
How will reduced royalty/ad fund income, layoffs and employee departures help franchisees?
The Truth Shall Set You Free!
TIF
The Truth Shall Set You Free!
TIF
My moral compass notwithstanding, I believe that Quizno's management will have to do those things that will improve the buisness long term and in the short term there will have to be a cleansing of the system whereby the weakest stores close and the viable ones remain.
The Truth Shall Set You Free!
TIF
P.S. The franchisee/franchisor construct is a business relationship and not a partnership.
The Truth Shall Set You Free!
TIF
Cowardly Troll Guest hasn't got the cajones to go up against me!
It is best for the Troll Guest to run and hide before I bring supreme vengeance upon him.
The Truth Shall Set You Free!
TIF
The Truth Shall Set You Free!
TIF
TiF was not justifying the actions. In fact he noted that he was setting aside his "moral compass" and giving a pragmatic analysis of what Quiznos must do to ensure survival of the brand.
In one commercial litigation matter which I am dealing with, one of the sleaziest people I know is represented by one of the sleaziest attorneys I know. But that guy just came into $6M and now both the sleaze and the sleaze-attorney are rolling in the dough.
So no, life is not one big game of karma. Sometimes the bad guys not only win, but kick you in the shins for good measure.
Quiznos will change when the Schadens deem that it is in their interest to change. To date, I don't see much indication that we are at that point.
Paul Steinberg
Franchisee Attorney, New York City, Ph: 212-529-5400
Paul Steinberg, Franchisee Attorney, New York City, Ph: 212-529-5400
The heart attack was a fake. He is alive and living in Montivideo, incognito but in ducal splendor.--
Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Well F - U Guest I am shocked that your moral compass would allow you to suggest a Quizno's franchisee underreport their income and cheat the franchisor.
The Truth Shall Set You Free!
TIF
The Truth Shall Set You Free!
TIF
I think it's impossible to discuss Quiznoose in terms of true franchising. It's an oxymoron.
There are enough terrible franchisors out there, but there are also many where the franchisees make money and have regularly made money. While they may sometimes be arbitrary in how they get things done, the test of "true franchising" is that the brand succeeds and the franchisees make money. There is no other test of true franchising.
To say that organizations like Quiznoose are "true franchisors" speaks only to the writer's bias, not to the quality of the franchisor.
Any franchisor that meets the test I just stated is a true franchisor. All others are not true franchisors. Scammers and abusers are not true franchisors.
If your brand works and you have consistently made money, you should definitely count your blessings. If you don't get your way very often, but your brand works and you consistently make money you might just remember that no one put you in charge. Often, unfortunately, franchisees that have done well financially assume that they ought to call the shots. If you want to call the shots, get your own show.
I agree that there needs to be more franchisor input on BMM. When I do that, there are always a few whiners that have wonderful names to call me because I don't see the world their way. I am now going to begin making the case here for good franchisor positions. Maybe you drive away franchisor posting with your bad manners. You can't drive me away with your bad manners. My skin is too thick, and I can just ignore you.
From now on there will be a lot more positive posting about good franchising and how in the presence of good franchising, whiners are really of little value or significance. --
Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
I think it's impossible to discuss Quiznoose in terms of true franchising. It's an oxymoron.
There are enough terrible franchisors out there, but there are also many where the franchisees make money and have regularly made money. While they may sometimes be arbitrary in how they get things done, the test of "true franchising" is that the brand succeeds and the franchisees make money. There is no other test of true franchising.
To say that organizations like Quiznoose are "true franchisors" speaks only to the writer's bias, not to the quality of the franchisor.
Any franchisor that meets the test I just stated is a true franchisor. All others are not true franchisors. Scammers and abusers are not true franchisors.
If your brand works and you have consistently made money, you should definitely count your blessings. If you don't get your way very often, but your brand works and you consistently make money you might just remember that no one put you in charge. Often, unfortunately, franchisees that have done well financially assume that they ought to call the shots. If you want to call the shots, get your own show.
I agree that there needs to be more franchisor input on BMM. When I do that, there are always a few whiners that have wonderful names to call me because I don't see the world their way. I am now going to begin making the case here for good franchisor positions. Maybe you drive away franchisor posting with your bad manners. You can't drive me away with your bad manners. My skin is too thick, and I can just ignore you.
From now on there will be a lot more positive posting about good franchising and how in the presence of good franchising, whiners are really of little value or significance. --
Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Let me ask you again what would you like to see happen at Quizno's?
How will reduced royalty/ad fund income, layoffs and employee departures help franchisees?
I don't think you want to improve the situation at Quizno's since if that were to happen and the franchisee's improve their businesses so does the franchisor. Which is quite a dilemma for someone hell bent on getting their pound of flesh.
The Truth Shall Set You Free!
TIF
The Truth Shall Set You Free!
TIF
Great non-answer -K-! I guess you don't know what you want!
The Truth Shall Set You Free!
TIF
The Truth Shall Set You Free!
TIF
Why can't people who see every morning that there are thousands engaging in mortgage loan fraud; hundreds of top executives in publicly traded companies cooking the books and back dating options; identity theft scoundrels in numbers to high to calculate; open thehir minds sufficiently to accept the proposition that franchising is no different than any other area of commerce - SOME GOOD FOLKS AND A LOT OF THIEVES--
Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
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