Court Allows MBE/UPS Store Franchisees to Move Forward with Jury Trial

LOS ANGELES (Blue MauMau) -  On Tuesday, a federal court in California ruled that two groups of franchisees under the moniker Brown Shield Association (BSA) were entitled to a jury trial, in spite of franchisor Mail Boxes Etc. and The UPS Stores filing a motion against it. Judge Otis D. Wright II stated that although the franchisees were "sophisticated investors, not hapless or necessitous men," the franchise company had slightly more bargaining power with respect to its "take it or leave it transaction," referring to the franchise contracts.

The Brown Shield Association is one of several franchisee groups bringing litigation against the company after UPS purchased Mail Boxes Etc. and converted the concept to its new model. Each litigant group has four chosen plaintiffs representing approximately 200 other franchisees. The first trial set for January 20, 2009, will be for those who bought into The UPS Store concept. The second scheduled for March 10, will be for Mail Boxes Etc. franchisees who later converted to UPS's new model.  Both groups claim they were deceived into investing in the franchise which has proven to be economically unviable.  Mail Boxes Etc. argued in the case that the franchisees voluntarily waived their rights, clearly stated in the franchise agreements they signed.

But as the court conducted its inquiry into the legal dispute, it explored whether the UPS Store operators understood that they were waiving their rights to a jury trial. MBE attempted to show that they were inconsistent in their arguments. They explained, first they said they didn't understand the waiver, but then argued that they did know they were waiving their rights only if such waivers are permitted under California laws. But Judge Wright ruled in the franchisees' favor saying that it was obvious from discussions of the franchisees that they misunderstood the waiver provision in their contracts.

The court further stated that although the waiver provision was indeed in all capital letters in a stand-alone section of the agreements, that wasn't enough. It found that to be counterbalanced with the fact that the provision was in a lengthy agreement with numerous exhibits attached. Therefore, the court was reluctant to find that the waiver clause was conspicuous.

Attorneys Michael Hankes and Peter Lagarias, representing the two groups, said they were extremely pleased with the ruling. "We are obviously very happy with the decision stating we get to keep the jury," said Hankes in an interview.  "This is the first case that will be in a jury setting, as the others were sent to arbitration."

Lagarias agrees, stating, "The right to a jury trial is one of our greatest constitutional rights in this country, and the court has ruled consistent with federal case law. It analyzed the fact that these are take it or leave it agreements and reached the conclusion that this wasn’t a knowing waiver." He said they are ready to proceed and develop the case for a jury trial.

Hankes has been representing MBE and UPS Store franchisees since 2001. Lagarias was brought in to the litigation in 2003.

In response to this latest ruling, Mail Boxes Etc. issued a statement from its Public Relations Department saying, "Tuesday's ruling has nothing to do with the merits of the case; it is merely procedural. We respect the courts ruling, however, continue to maintain our position that we have violated no laws or elements of the franchise agreement and we look forward to the opportunity to present our case to the jury."

As one anonymous franchisee stated, "This is a big win for the Brown Shield Association. Mail Boxes and UPS were fighting like hell to keep this out from in front of a jury."

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Re: Court Allows MBE/UPS Store Franchisees to Move Forward with

Can someone say just what the franchisees are looking for
in these lawsuits?
Money I assume?

What Are UPS Franchisees Looking For?

UPS franchisees are looking for JUSTICE.

Re: What Are UPS Franchisees Looking For?

You can hope for some money, but I doubt you will get the justice you seek. 

The Truth Shall Set You Free!

TIF

money versus what?

Along with the assumption that one goes to court to get 'money' comes the assumptions that 1) the money is not deserved, 2) the personing suing is lazy, manipulative, dishonest, looking for a free ride, etc, etc. This is really a fallicy. The court system forces litigants to put a dollar value on what they want- even if what they want doesn't have a dollar value- like reputation, independence from an unfair contract, etc.

Since there are 4 class actions suits, each group sets its settlement demands separately. Believe me getting a group of more than 2 to agree on what they 'want' is next to impossible because each memeber of the lawsuit is damaged differently. In general, all feel that they were defrauded by UPS/MBE to agree to the terms of the conversion of the MBE franchisees to UPS Store franchises. Some conveted, other bought UPS Stores franchises at the beginning of their business. All have suffered lost of revenue, the businesses have not maintained their value, the pricing of UPS products is controlled by UPS resulting in enormous profitability issues for stores in high rent locations. Many folks have lost their livelihoods, their business, their homes, and gone bankrupt because of the flawed business model and direct competition from UPS against The UPS Stores.

The courts have no way of giving someone back their business, rebuying their house, etc, etc. So, it ALWAYS comes down to $$.

Some store owners would rather that UPS buy their franchise for a fair value and back losses. Some want to have their losses covered and want to be able to continue in business as an independent. Others, who have already lost everything just want to be made whole.

The reality is, depending on how you have been damaged, what you want varies.

I hope that they all get $1M each!

What Gold Shield was really about

http://www.axifile.com/fi.php?f=9788199&s=1216646110

Pandora's Box

MBE stated, "......we look forward to the opportunity to present our case to the jury."

Is UPS really willing to risk Pandora's-Box by allowing the potential discovery in this case to be presnted in open court and transcripts made avaliable for ALL interested parties? By doing so, they open the doors to every The UPS Store across the USA to get in line for their day in court.

UPS may be finding themselves in a difficult position. They must either seal what discovery the attorneys plan to present by settling with the plaintiffs, or roll-the-dice and potentially risk years of legal battles and untold settlements as franchisees lawyer-up for their piece of the pie.

Prediction: UPS cannot risk the public airing of their dirty laundry and what stories these franchisees may/will tell! UPS will be writing a very large check for the priviledge of sealing and settling this matter.

Re: Pandora's Box

FUNNY stuff there!

Confused

I am very confused...

OK....

Ok....

Legal Guys?

I would like to hear from our legal guys on here
on the opinion from the court.
I see some things that make me (a nobody!)
rather nervous!

MBE Jury Trial

Hankes is a very good lawyer.  But even he must be amused by the way he won: the Court decided, in part, that since even the plaintiff attorneys did not understand the what the waiver of jury trial meant, the waiver was not clear!

The plaintiffs thought since California law prohibited waiver of jury trial, except for some exceptions which did not apply, then they could sign the waiver without giving up their rights under California law.

Oops, federal law and not California law applies when there issues in diversity.  No federal law which prohibits waivers to jury trial.

So, California law doesn't apply - which would have prohibited the waiver of jury trial.

But since Federal law does apply, the Judge looked at the 4 elements in the test: concluding that since even the plaintiff's lawyers misunderstood the significance of the waiver clause, the plaintiffs likely misunderstood it significance.

Cool - you are wrong, but since you are wrong, then you win. 

Michael Webster PhD LLB
Franchise News

Incorrect about which law applies

When a contract provides for something that is against the public policy of the state in which the franchisee is located, the franchisor is required in his state specific disclosures exhibit to odisclose that in that state the clause about waiver of jury trial (in this instance) will not be enforceable in California.

If the plaintiffs were California franchisees, that is the basis on which it should have been decided, and vaguness should not have been an issue.

If that is not the governing principle because these were not California franchisees, then the court had to look elsewhere for guidance.

However, in a diversity case, one looks to state law, not Federal law unless a specific federal statute is in play. One would look to Federal law if the question were procedural rather than substantive. Waiver of jury trial is part procedural and part substantive. But if there is an applicable state statute present, one does not look any further in the absence of a claim that the statute is unconstitutional.

The potential problem with the ruling is that if it is wrong, there wil be a successful appeal of any Plaintiff's victory, and the whole case will come back to the lower court for retrial.--

Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Right to Jury Trial

The Court wrote: "The right to a jury trial in federal court is governed by federal law. Simler v. Conner, 372 U.S. 221, 222 (1963)."

Right or wrong?  Cites, if wrong. 

But it won't make difference, under California law they were automatically entitled to a jury trial.  Unless the federal decision is appealed, these folks will have their jury trial. 

Michael Webster PhD LLB
Franchise News

There you go

So there are two bases to rule in favor of jury trial, and there will be no successful appeal. Even if the rationale of the decision is wrong, the right rationale will yield the same answer, so the error would be harmless error.--

Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Part of the problem

Michael,

Part of the problem with this tricky FOC (FDD) is that a potential buyer plunks down $7,500 in non-refundable money before he or she even gets to see the volumous document. So you tell me, as I am not a lawyer, does it make the contract adhesive in nature?

When you are considering buying a store, You want to see the FDD because you are serious about buying. No one is thinking that they are going to sue their franchisor at this stage of the game, so for the buyer, even though he or she may have hired a lawyer, neither the lawyer nor the buyer are as concerned with these aspects as they are with protected territories, support, etc.

To be quite honest, and I expect some of you to flame me for this, I know what a waiver of jury trial is, but I might not understand what it means to me. As a layman, not signing an FOC because one clause in a Magna Carta is not to my liking probably would not be enough motivation to leave $7,500 on the table.

FDD

Guest writes:  "Part of the problem with this tricky FOC (FDD) is that a potential buyer plunks down $7,500 in non-refundable money before he or she even gets to see the volumous document"

Illegal practice which should be reported.

Guest writes: "  I know what a waiver of jury trial is, but I might not understand what it means to me."

Guest don't feel bad, I will bet that 99/100 lawyers would have got the import of this clause wrong - I would have been one of the 99.

Yet another example of federal law trumping state rights. 

Michael Webster PhD LLB
Franchise News

Re: MBE Jury Trial

No, not buying that. There has been too much written about these plaintiff's attorneys over the years, to think they didn't "understand".

And what does this mean? "not hapless or necessitous men"

I do have another question after this one

Read the Judgment

Don't really care what you are buying - read the judgment. 

"Consequently, Plaintiffs mistakenly rely on an exception based on inapplicable law." 

Michael Webster PhD LLB
Franchise News

Re: Read the Judgment

Hoping and wishing is the plan! Although it is not a good plan. 

The Truth Shall Set You Free!

TIF

Plaintiffs Won

TIF, the Plaintiffs won, in part, because the waiver clause was so complicated even very experienced attorneys couldn't make head nor tail of it - at least according to the Judge. 

Michael Webster PhD LLB
Franchise News

winning ruling by default

More than that there were 3 other elements under Federal Law that they UPS failed the test on. Remember that the one trying to enforce the waiver is the one that has the burden of proof that the waiver was entered into knowingly and voluntarily.

Since MBE is located in California, a franchisee when signing would assume that the unenforcibiity of the that clause would apply and that the clause might be there but was unenforceable on its face. That is the way that I looked at it when I saw it in my Franchise agreement and I am sure that that is the way any lawyer would have seen it when dealing with a California Franchisor and that FA

"In all cases, except where expressly prohibity by applicable statutory law."

"This agreement shall become valid when executed and accepted by MBE, it shall be deemed made and entered into in the State of California and shall be governered and construed under and in accordance with the laws of the State of California, without giving effect of any conflict of laws....

C

Winning

I agree that UPS failed the general test, but it is a testament to tricky legal points that an agreement which on its face appears contrary to California law, when it reaches the federal level, changes its spots.

The applicable law becomes federal because of diversity.  Don't you think that this trick is used by franchisor lawyers all the time?

I do. 

Michael Webster PhD LLB
Franchise News

Re: Plaintiffs Won

Why yes of course! However this "sue for peace" matter and the plaintiffs still have a tough row to hoe.  However my personal opinion is that UPS has been a bad actor and they should settle, but they may fight and win.

The Truth Shall Set You Free!

TIF

Sue For Peace?

Pretty sure that both Michael and Peter are not suing for peace, but rather very large damages.

Both of these attorneys have been on the cutting edge of this litigation for many years.

Suspect that they will prevail.  

And this is sheer speculation - but from what I understand from the public record, it seems that there was a serious and sustained fraud here.

I could be wrong, but it appears that UPS knew that their test case, the Gold Shield Program, was a failure and nonetheless told prospects that the conversion program was viable.

Very hard to believe that a public corporation such as UPS would engage in this type of deception. 

But what if it is all true? 

Michael Webster PhD LLB
Franchise News

Yes, what if it is all true...

Michael, you wrote: "I could be wrong, but it appears that UPS knew that their test case, the Gold Shield Program, was a failure and nonetheless told prospects that the conversion program was viable.

Very hard to believe that a public corporation such as UPS would engage in this type of deception.

But what if it is all true?"

It may be hard to believe of a company "such as UPS." But people had difficulty believing the Enron scandal, too. That's why so many are so passionate about actually seeing this go to trial, where much will be revealed...

Re: Sue For Peace?

UPS should settle. They should have settled some time ago. 

The Truth Shall Set You Free!

TIF

Thread Moved

The comments in this thread were not related to the above news story and so have been moved to the forum area, here.

Great Victory

All in all, a great victory for the little guy over predatory practices by franchisors.

Makes one wonder, If UPS and MBE were doing nothing wrong and had nothing to hide, why would they care whether or not there was a jury trial?

UPS

UPS should come to the realization that their business model is broken and work on a new one.

Unfortunately, they refuse to accept the basic business reality -partly for fear of liability.

But the basic business model is something that could easily be modeled and negotiated to a satisfactory resolution. 

Michael Webster PhD LLB
Franchise News

Mr Webster, It's working out

Mr Webster,
It's working out quite well for them actually!

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