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Franchisee Awaits Jury Trial after Four-Year Battle with Dunkin' Donuts

PROVIDENCE, R.I. (Blue MauMau) - When Irwin Barkan began his business relationship with Dunkin' Donuts and Baskin-Robbins in 2001, he had no idea he would be dumped into a quagmire of litigation costing him millions. But not only has it been a costly proposition, it has also caused him to lose six stores, his store development agreements (SDAs)—contracts allowing him to open new shops—and forced him into bankruptcy, through what he says was Dunkin's intentional effort to eliminate him from the system while restructuring his debt in developing new shops.

Now, seven years later, Barkan and his attorneys, Gelb & Gelb, are awaiting a court decision on Dunkin's motion for summary judgment, hoping it will be favorable in allowing their case to go forward with a jury trial. In opposition, Dunkin’ anticipates the court will grant its motion and quickly dismiss the case.

The Crux of the Lawsuit

Inside of one of the shops. Photo/Barkan

According to the first amended complaint filed in Rhode Island federal court in 2006, Barkan and his company, D&D Barkan LLC, entered into franchise agreements with Dunkin' in early 2002 for five shops— four underperforming stores and one to be developed. He also acquired the rights to develop other shops in Rhode Island pursuant to the SDAs he entered into with Dunkin' in 2002 and 2003. The purchase price was financed through a loan provided by CIT, a lender associated with Dunkin'. Not only did Dunkin' help arrange for his loan, but also guaranteed it. 

Following the development requirements of his SDAs, Barkan identified three new sitesfor additional donut shops, with the thought that the economies of scale from the additional stores would increase profits.

In September 2003, he presented his plan to Dunkin’ to restructure debt for developing his stores in order to bring them to a positive cash flow. When he presented four others during the next six months, Dunkin' rejected all refinancing proposals, citing disputes with Barkan, including the amount owed to CIT under the loans guaranteed by Dunkin'. The company also threatened to terminate his franchise and SDA agreements.

Dunkin' Shop
Barkan in front of his Burrillville, R.I. shop. Photo/Barkan

On June 15, 2004, Barkan entered into a settlement agreement with Dunkin' to resolve their disputes. Prior to completing the transaction, CIT informed him of several requirements: that he would have to pay $11,562 for one of the existing loans and a fee of $7000 to CIT for rewriting the debt; that Dunkin' needed to sign recourse letters; and that CIT needed to amend the debt agreements. But after the agreement was signed and he paid the appropriate monies, Dunkin’ did not sign the recourse letters and as a result, CIT refused to issue the documents amending the debt agreements.

Barkan claims that Dunkin' induced him into the settlement agreement by promising to assist him in refinancing his existing debt and to work with CIT on the loans, when Dunkin’ had no intention of exercising reasonable efforts to satisfy their obligations. If he had known that prior to the time the settlement agreement was executed, Barkan said he would not have signed it.

At the end of July 2004, Dunkin’ notified Barkan that CIT was not refinancing the debt. He subsequently learned from CIT that it did not refinance the loans because despite the settlement agreement, Dunkin' had not requested financing from CIT and had not furnished CIT with the necessary paperwork in a timely fashion. According to the lawsuit, as a result the loan was removed from CIT books.

Barkan Seeks Potential Buyers

Photo/Irwin Barkan

As Barkan came to grips with his dire financial situation, he began seeking potential buyers for his stores and agreements. First, he was approached by a Dunkin' franchisee, Guido Petrosinelli. Dunkin' was provided a copy of the initial letter of intent. At its request, Dunkin' was then provided a copy of the draft purchase and sale agreement. As the discussions went on, the potential purchaser kept Dunkin' informed on the proposed business terms, according to the amended complaint.

On January 13, 2005, both the potential purchaser and Dunkin’ attended a meeting at the Dunkin’ Donuts Center in Providence.  Barkan did not attend, as he was not invited. Immediately after the meeting, Petrosinelli, the potential purchaser, demanded a $50,000 price reduction from Barkan with respect to the proposed sale. Barkan rejected his demands. 

A second proposal then came from another potential buyer, who was an "A" rated Dunkin' franchisee with 150 stores. The Cafua Group proposal, among other things, provided for payment of all amounts owed by Barkan to Dunkin’ at the time of sale, which would not have occurred under the first proposal. It also provided for the payment of all of the outstanding CIT debt (which had been purchased by Dunkin’ from CIT). The complaint states that it was a significant improvement over the proposal from the first prospect, Petrosinelli, which had a lower price, did not allow for payment of the entire CIT balance, and required rent concessions from Dunkin’ Donuts Realty, Inc.

As with the first potential purchaser, Dunkin’ acted unreasonably and in bad faith to derail the possible sale so that it could acquire the Barkan plaintiffs’ store assets for next to nothing and resell them at a large profit. For example, the Dunkin’ defendants allegedly first told this prospect that if it purchased the Barkan Plaintiffs’ six shops, the prospect’s entire 150 store network would be re-rated to “B.” As a result, this would prevent it from future expansion until the rating was changed back to “A.” Then Dunkin' told Barkan and the other four plaintiffs that this buyer would not be approved for the purchase because it lacked adequate capability to supply baked goods to their shops. Both issues were resolvable, but according to the complaint Dunkin' "chilled the prospect’s interest and slowed negotiations."

Dunkin' then issued a notice of default/notice to cure under the settlement agreement, giving Barkan seven days to pay $1,874,122 or suffer termination.

Barkan Seeks Protection against Economic Ruin

In order to protect himself from the actions of Dunkin’ and to avoid complete economic ruin, Barkan filed for bankruptcy protection for his franchises. His existing six stores were sold at auction for $4,025,000. The debtors, as a condition of the sale of the stores, executed releases in favor of Dunkin’. Barkan’s claims against Dunkin’ in this case were dismissed. 

Barkan and his company D&D Barkan, which were not Chapter 11 debtors, did not file bankruptcy. They retained ownership interest in the SDAs, which were not assets of the bankrupt estate. Because of Dunkin’s wrongful actions, resulting in the improper termination of the SDAs, Barkan alleges that they lost the value of the SDAs which were in an amount of at least $3,000,000.

pdf, 21pgs

In his amended complaint, Barkan alleges fraud, breach of the terms of the settlement agreement, breach of the covenant of good faith and fair dealing, violation of Massachusetts law and tortious interference. Because of Dunkin's alleged unlawful conduct explained in the complaint, Barkan is seeking damages to exceed $3 million, interest and reasonable attorney fees.

Dunkin' Moves for Summary Judgment

On September 29, Dunkin' filed its motion for summary judgment through its attorneys at law firm Nixon Peabody. They strongly state that Barkan's claim against Dunkin' and Baskin-Robbins is a contrived attempt to blame Dunkin' for his own poor business performance and credit unworthiness. " . . . Barkan builds a Trojan horse from an implausible series of speculations bereft of substantive evidentiary support."

Nixon Peabody denies Barkan’s allegations and alleges that any damages sought from the bankruptcy have already been dismissed from the case. They argue that following the bankruptcy, Barkan retained ownership interest in the SDAs and sued Dunkin' for the "lost . . . value of the SDAs.”   "Barkan's final supposition . . . is that Barkan suffered ‘lost profits’ exceeding $18 million that it would have earned, albeit ‘not in the real world,’ from the additional Dunkin' Donuts shops where were and remain unbuilt, and in three instances, not even associated with an identifiable piece of real estate."  

Dunkin's motion further states that the most implausible portion of Barkan's damages hypothesis is its contention that he would have turned a profit. It declares, "Barkan ran every Dunkin' location that it owned into the ground, and ultimately lost all of its active stores in bankruptcy." It concludes that Barkan is a failed Dunkin' franchisee who cannot demonstrate a past history of successful operation and who, as a franchisee, would only generate profits if its sales were greater than its overhead.  " . . . Barkan plaintiff has no clue as to what its overhead would have been for its prospective stores. Barkan's damages are consequently based upon sheer speculation, and fail as a matter of law."

pdf, 43 pgs
Barkan's legal team filed its response to Dunkin's statement of undisputed material fact. It also filed a brief further opposing Dunkin's motion for summary judgment. It declares that there are substantial material facts in dispute in the litigation, and therefore, Barkan should be entitled to a full adjudication before a jury on the merits of his claims against Dunkin’ Donuts and Baskin-Robbins.

"Barkan's damages are certainly not speculative,” according to Barkan’s motion. In fact, the very reason he was awarded SDAs and was developing stores is that Dunkin' vetted his business along with those of other franchisees and concluded that he would succeed. Now that it is in defensive posture, Dunkin's position is that Barkan could not have succeeded. However, the [Settlement] Agreement contemplated a long relationship between Dunkin’ and Barkan which Dunkin’ sabotaged. Dunkin’s attempt to avoid the jury’s scrutiny of its actions through a motion for summary judgment based on disputed material facts is meritless."

AttachmentSize
Dunkin Motion for Summary Judgment.pdf84.15 KB
Response to Defendants' Statement of Undisputed Material Facts.pdf277.47 KB
FIRST AMENDED COMPLAINT (FINAL).pdf112.32 KB
Memo of Law in Support of Opposition to Motion for Summary Judgment.Final1_.pdf236.72 KB
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a particularly rich legacy of protracted litigation by Guest
I have learned where there is smoke there is most often fire, and there is so much smoke in this case that I can hardly see the daylight! There should be little doubt to BMM readers that Dunkin Brands has a particularly rich legacy of protracted litigation against its franchisees. Either they vet / select their franchisees very poorly, or a lot of "good" franchisees turn into "bad" franchisees for some inexplicable reason. In any event, there is something really wrong with this franchisor or their processes such that they to need to use the courts so often to resolve their internal disputes. Given the documented high level of litigation / disenfranchisement, I cannot understand why any prospective franchisee would not opt to go down the street in search of a friendlier, more attractive franchise opportunity. I have spoken to several current Dunkin' franchisees all over the USA -- in my view, their ROI model from franchisees is nothing to write home about. I fail to see the unwarrented attraction of this franchise opportunity; Caveat Emptor.
Dunkin tries to steal a franchisee's stores and sues him? by Guest
Wow. It must be Monday. It is sad that this sin't really news to anyone any longer.
it is outrageous by Guest
I think it is outrageous that BMM readers don't think that the f'or's behavior here is outrageous! The silence is deafening!
We don't have enuf hard facts to make that call by RichardSolomon
RichardSolomon's picture
The franchisee's position is stated in a way that leaves room for all sorts of conclusions. His position is that what should have been done was "implied", more than a position that what should have been done was plainly stated in the operative agreements. When your case rests upon claims of what should have been done as a result of what is to be implied, rather than what was plainly stated, we don't see that clear a case. The judge - if the judge agrees with me - may well deny the motion for summary judgment of dismissal of claims of the franchisee just to protect the record. The judge gets to revisit the matter again on a motion for a directed verdict, after presetation of the franchisee's evidence. The record will be in better shape then.

--

Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School


Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Enuf facts on Dunkin treachery by Guest
Richard, Just read the published depositions in the other cases where Dunkin'd legal team went into a shop and were ordered to never keep notes or to even write e mails about what they were really doing! IN one case they were ordered to force the franchisee out and transfer the shop to a designated buyer called The Greek and squeeze a huge financial penalty out of the sale proceeds. And those are just the facts that Dunkin ADMITTED. What elese is involved?
your comment by IJB
I would love to hear about which cases we can research to find those deposition transcripts.
Dunkin's litigation agenda by Guest
Start with the depositions posted on this very site about the Cindy Gluck case where the new DD operations specialists were sent into her shop to "help" her correct operations deficiencies. Funny. It turns out that while they werre helping her to come into compliance they were emailing each other about how many penalties they were going to shake her down for in a forced sale to another franchisee when they litigated her into submission. They were told to never send emails or to take notes as an official Dunkin policy. This is what they admitted. Can you imagine what happened after they followed the order to stop using email and written notes???? I hope that Irwin Barkan can bring the rest of what goes on into the daylight. Best of luck.
You are asking the same question I am asking - What else? by RichardSolomon
RichardSolomon's picture
From what we have been shown in this case we can't really tell whether something in some other case applies-applies with the same significance. Reading depositions in other cases is sometimes reliable and sometimes not. Besides, one of my best clients is a Greek - but in another franchise system. He really is a Greek and has the area development rights for all of Greece, so we are visiting by phone in my broken Greek. I used to be perfectly fluent in Greek but I have become rusty. Hopefully this will give me the opportnity to get my Greek fluency tuned up - and maybe another wonderful trip to Greece. Whenever I get to go somewhere I really like I don't charge for travel time if they spring for business class. It comes out as a wash, so I am really paying for the upgrade myself. But since I work for myself and have no partners to answer to, I get to have a much nicer life. I remember when it was so inexpensive to visit Greece that it was actually cheaper than a week in NYC, even when you take into account the airfare. Not so any more since Greece is in the EU and on the Euro. Ah the good old days. Have you any idea the positive impression you make on a date when you fly her to Greece for a week? The antiquities. the music, the culture, the food, the people, the beautiful language. Since my date would always be gorgeous by comparison to the local ladies, they received a lot of appreciative attention wherever we went. Now that makes a lady very happy. Always take your date to places where she stands out favorably and receives adulation. If you want more dating advice, call me. If you want to know how the Barkan case is going to come out you'll just have to wait and see.

--

Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School


Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
The record by IJB
Mr Solomon, I think you would find that there is already an enormous amount of supporting discovery data and exhibits attached to our filings; discovery ended in April. Respectfully, Irwin Barkan
Re: The record by Guest
So why aren't you posting all of this supporting discovery.
"When doughnuts become bitter" by Guest
Irwin-- I share your status as an ex-DD f'ee, although my exodus was voluntary. That said, I saw the handwriting on the wall with Luther, Kussell, Horn and company. I still have many f'ee friends who have faired materially less well to abhorrently under the Luther Administration. In fact, a well-healed f'ee told me he heard a senior executive say: "You franchisees have made a lot of money over the years - now it is time for the company executives make the money". Illuminating, to say the least! I wish you well in your litigation. Few have succeeded (Atty. Robert Zarco, whose firm represented Dunkin' Donuts franchisee Manoochi Fallah Moghaddam, quickly coming to mind as a notable success), but if any case has merit yours looks very promising. Best of luck! Go get 'em and write a book about it after! May I suggest you consider this title: "When doughnuts become bitter".
Dunkin Donuts by Guest
Irwin don't let them get your panties in a bunch. Some lawyers practice law, and some post on BMM as a way of remembering back in the day when they too practiced law. In case you haven't noticed, any case they are not involved in has no Merit. With all the time they have on thier hands to critisize working attorneys, they need the work. It's like free advertising. Ambulance chasing. Scare tatics. If you did not use them, then you could not have proformed DD, so the zor is in the clear and the zee get's what he deserves. It's like reading the Sunday Comics. Don't sweat it. In the mean time you have an attorney who is doing a good job. They know it because DD is not an easy nut to crack. So don't get mad, just laugh and go on with what you have to do. I respect and admire you for hanging in there and fighting for what you believe in. God Bless and Good Luck
Practicing Lawyers by Bob Frankman
Bob Frankman's picture

"Some lawyers practice law, and some post on BMM as a way of remembering back in the day when they too practiced law." - Guest

I only know the practicing lawyers who post here. Who are you thinking of as retired (not working), anonymous guest?

It is a great idea to have retired lawyers and judges post their insights but I honestly cannot think of a single posting by someone retired.What does the anonymous guest know that the rest of us do not?

Retired Lawyers by Guest
Only lawyers with much time on thier hands would continue to be so negative of those who are truly making a difference. OH! SNAP
Outcome of dunkin case? by Guest
Any outcome on this case?
Re: Outcome of dunkin case? by Irwin Barkan
Status of case Submitted by Irwin Barkan (not verified) on Wed, 2009/01/07 - 09:29. As of today, we are waiting for a hearing date on Dunkin's summary judgment motion. Then a trial date will be set after the decision. If you are interested, use the links to our Opposition Replies below, they set out the case very well. The links are also on the posted article, and there are shortcuts from our web site as well. Email or call me anytime if you want any more info or want to discuss the case: ib@ijbcorp.com or 802-496-6766 Irwin Barkan http://www.bluemaumau.org/6395/franchisee_awaits_jury_trial_after_fouryear_battle_with_dunkin_donuts http://www.bluemaumau.org/files/Response%20to%20Defendants'%20Statement%20of%20Undisputed%20Material%20Facts.pdf Memo of Law in Support of Opposition to Motion for Summary Judgment.Final1_.pdf 236.72 KB
"Hurry up and wait". by Guest
Dear Irwin-- As it is said, "Hurry up and wait". I hope you get past summary judgement phase and eventually get your day in court, as it were. From what I can see, your case is a most interesting one and potentially meritorious on a number of levels. If you should prevail, many f'ees (and their Attorneys) will not only take notice, but owe you much thanks for the presidence you will establish. Best of luck!
Re: "Hurry up and wait". by Irwin Barkan
Much appreciated, thanks Guest!

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