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Forza Coffee Franchisee Now Suing Franchisor's Attorney and Wife

Forza Coffee Shop
Interior of Forza coffee shop. Photo/Forza Web site

GIG HARBOR, Wash. (Blue MauMau) - A former Forza Coffee franchisee has now amended her original lawsuit against franchisor Dugout Brothers, Inc. and its owners to include the company's outside attorney responsible for preparing the franchise disclosure documents for the purpose of selling franchises. In the latest complaint filed December 13 in Pierce County Court by attorney Howard E. Bundy, Robert Gregg Hutchins, his firm Robert G. Hutchins P.S., and his wife are all named as legal defendants.  Because Washington is a community property state, his spouse was named, on information and belief that she benefited from the wrongdoings of her husband. They are also defined as "persons" under the Washington Franchise Investment Protection Act, because they allege Hutchins knew the documents he prepared had misrepresentations and omissions of material facts, knowing they were out of compliance with applicable law.

Hutchins had been retained by Dugout Brothers in May 2005, for the sole purpose of preparing the Uniform Franchise Offering Circular (UFOC), now referred to as the Franchise Disclosure Document (FDD). The original lawsuit filed last February came about after Sheri Lynn Tanson made the decision to purchase the franchise in July 14, 2006, under her company name Monkey Bean, LLC, at which time she submitted an application and non-refundable application fee of $100 to Dugout Brothers. As a result, she received a "Franchise Offering Circular" dated September 30, 2005. Although the franchisor had made material changes to its organization between September 30, 2005 and July 14, 2006, she did not receive an updated version. Those revisions, which were required to be disclosed by law, included a change in key personnel and in the company's financial condition, according to the amendment.

On September 20, 2006, Tanson delivered a check to Dugout in the amount of $25,000 for the initial franchise fee, and in January 2007 she signed a franchise agreement and another document entitled "Completion Certificate" which authorized release of the initial franchise fee from the "impound account."  In April 14, 2007, construction of her coffee shop was completed and her Forza franchise was opened for business.  As a condition subsequent to becoming a Forza franchisee, Tanson invested an additional $300,000.

Because Tanson received a UFOC that had expired, Bundy claims that the franchisor violated the Washington Franchise Investment Protection Act. He states that not only were there required material changes that should have been disclosed in a revised version of the UFOC, but that there were further undisclosed changes during that period when Tason could have rescinded the so-called "escrow agreement."

Some of the alleged deficiencies in the out-of-date UFOC include the following: misinformation regarding earnings claims; failure to make proper disclosure in several items and instead gives unauthorized marketing materials; failure to disclose that Carpenter had been a licensee of Cutters Point Coffee, Inc., through Dugout; misinformation in disclosing how royalties were to be calculated; failure to disclose kickbacks from vendors; and failure to make mandatory disclosures regarding the effect of Dugout Brother not having a federal principal register trademark registration.

Bundy did not wish to give comment regarding the case.

Company's Response to Allegations

Although the accused, Hutchins, refused to give comment for this article, last April he stated in a Gateline.com piece that the company denies the allegations, saying they were without merit. He also said they intend to defend the case vigorously. Also In the article, Brad Carpenter said he attempted to supply all appropriate training to help Tanson, but she refused it. According to him, she did not complete certain tasks necessary for the business to succeed, such as buying the appropriate signage. "This is a woman who desired to have a franchise with us and we allowed it, and unfortunately it didn't work out. A month or so later, she needs someone to blame, so she blames the franchisor," he further stated. 

Hutchins' attorneys James A. Krueger and Lucy R. Clifthorne, Vandeberg, Johnson & Gandara, LLC, filed an answer to the amended complaint on January 13. As part of their answer, they state that the Hutchins legal defendants had no liability under the Franchise Investment Protection Act because they did not offer or sell any franchises to Tanson or anyone else. They further state that they had no duty of care to her and her company, stating, "Any duties owed were to Dugout Brothers, Inc. as a client and a franchise seller."  They also allege that Tanson's damages, if any, were caused by her own negligence because she mismanaged her business.

In answer to the franchise owner’s allegations, they further claim that Tanson abandoned her business without notice, removed and disposed of its furnishings and equipment, rebuffed purchase inquiries and launched a lawsuit. They allege that she has no rights to rescind her agreements

Request for Relief

On behalf of his client, Bundy claims the wrongful actions of Dugout Brothers, the Carpenters and Hutchins caused damages in various amounts. If the court determines that rescission of agreements is appropriate, he asks for guidance as to how to accomplish it. He is seeking an award of exemplary damages up to three times actual damages as permitted by certain sections of the Act, and for costs and reasonable attorneys fees, and other relief the court deems appropriate.

Hutchins' attorneys are asking the court to dismiss with prejudice the amended complaint brought against him. They are asking for costs and attorney fees incurred in defending the action, including time spent by Hutchins in defending himself.

AttachmentSize
FORZA FIRST AMENDED COMPLAINT AS FILED.pdf224.78 KB
Forza - Answer & AD of Hutchins 2009-01-06.pdf2.34 MB
Gateline Article 2008-04-23.pdf271.49 KB
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Franchisor and attorney wives can be sued? by Guest
The first complaint sues the wives of the founder and attorney, stating the reason as: "Defendant Lucinda Carpenter’s marital community has benefited from the wrongs committed by Defendant Brad Carpenter herein." Does that mean in all community property states, franchise owners can go after the spouses too?
I doubt the attorney's wife has any risk of liability to the by RichardSolomon
RichardSolomon's picture
plaintiff if she was not an active participant in the challenged conduct. The community property issues go to collecting on a judgment already won, not to liability issues. The attorney-defendant's spouse ought to get out of this on a motion to dismiss. Even suing the attorney has its case limiting potentialities. If the plaintiff can prove the attorney was an active/negligent participant in perping the fraud, then maybe. Otherwise, one must decide whether to risk the judicial hostility to the preparing attorney being a defendant. One of the inmportant factors in this kind of situation is that new franchise start ups don't spend big bucks on FDD preparation. You can buy FDD prep today for under $ 3,000. The low fee lawyers who do these cookie cutter FDDs don't do any due diligence on the deal. They take whatever the franchisor tells them and put it in the FDD. If they decided to insist on doing due diligence on the reliability of the information the franchisor gives them/the franchise consultant gives them, they would be fired on the spot. If they tried to charge for due diligence they would be fired on the spot. For example, I am certain that no FDD that FranCorp does costs more than chump change. The FranCorps of this world ought to be harbingers of suspicion. If I knew FranCorp prepared an FDD, that would almost all by itself turn the deal into a FranWhack. More fertile potential for liability would be to include the franchise consultant as a defendant. They are probably a more virulent source of active misrepresentation in marketing materials and FDDs. The problem is that most franchise consultants are judgment proof. But their being judgment proof is not a reason for not making them defendants. Sometimes they will roll over on the francisor in exchange for a covenant not to sue. Technically, not being paid for excellence is not a defense to failing to provide competence. But just how far the courts will go in imposing such a standard remains to be seen. There is an army of ex in house franchise lawyers out there eaking out a marginal living by preparing cheapo FDDs. How severe the courts will come down on these lawyers will depend a lot on the severity of the fact patterns of the early cases. Active fraudulent conduct will yield a tough standard. Poor work for poor pay, and nothing more, may yield a weaker test.

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Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School


Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Targeting attorney spouses by Paul Steinberg
Paul Steinberg's picture

Solomon wrote: The community property issues go to collecting on a judgment already won, not to liability issues. The attorney-defendant's spouse ought to get out of this on a motion to dismiss.

True, but that is not the point.

Even after getting dismissed from the case, the wives will be forever in the public records.

For many jobs, they will have to explain being named as a defendant. If they want to rent an apartment or buy a coop apartment here in my city, they will at very least have to explain themselves and quite possibly will be denied opportunities without even being given such a chance to explain.

Plus, now the adversary gets the message that "I know where you live, I know who your family is." It is psychological bullying.

By this logic, every breach of contract action in a community property state will be naming spouses.

And why stop there?

If the defendant tithes to his church, name the church. Hell, name the pastor since the pastor derives his revenue from the church. And the law firm receptionist arguably got a bigger bonus this year as a result of the FDD preparation--let's sue her and her spouse as well.

Going after people's families is the type of tactic widely condemned on BMM when practiced by the Dunkin Donuts franchisor.

It is distasteful behavior when a franchisor attorney does this, and much as I respect Mr. Bundy I see a line being crossed. I would not be surprised if jury members are not put off by this tactic; I know it would if I were on the jury.

When we start targeting wives in our crosshairs, that is a serious step which the courts should not lightly permit.

Paul Steinberg
Franchisee Attorney, New York City, Ph: 212-529-5400


Paul Steinberg, Franchisee Attorney, New York City, Ph: 212-529-5400
naming "Jane Doe" by Howard R. Morrill
While I respect the opinions of all who have weighed in, naming the spouse would not generate this kind of discussion in Washington. I haven't always done it and I can't say there's any particular rule of thumb I've used, but it's pretty normal practice and I really cannot remember the last time anyone ever took it as anything greater than what it is--a recognition that you will look to the marital community for recovery. I've absolutely never seen any judge or juror give it as much thought as it's generated here today. I can't say I've ever seen anyone take any noticeable offense.
Strategy by michael webster
michael webster's picture

Howard, I tend to side with both Paul and Richard on this issue.  But, is there some limitation period that forces an attorney to make the wife a defendant before there is a judgment against the principals?  Otherwise, it seems an exercise in wasting money.

Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


Community property issues don't read on liability for a tort. by RichardSolomon
RichardSolomon's picture
Being married to a tortfeasor doesn't make you a joint tortfeasor. If your spouse becomes a judgment debtor, then and only then does community property make the marital assets available to satisfy a judgment against the culpable spouse. If being married to me made my wives jointarseholes, I would never have been able to be married.

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Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School


Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
I can only tell you by Howard R. Morrill
that it is more the rule than the exception that Washington attorneys name the spouse in just about all situations. It's so much the norm that I probably haven't thought about it as much in the past 20 years as I have the past six hours. To me, it still makes sense mostly as a notice issue.
My take by Howard R. Morrill
I really think it's just an efficiency/notice thing. Under Washington law, the marital community is presumptively liable for these claims if proven and who wants to sort through the spouse's defenses to liability and execution against the community after going through all the effort to obtain a judgment?
Bullying by Franchisee Plaintiff by michael webster
michael webster's picture

Paul, what do think of the action against the franchisor's attorney?

(I agree that naming the attorney's wife is over kill, if the attorney has professional liability insurance.) 

Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


Franchisor attorney malpractice by Paul Steinberg
Paul Steinberg's picture

There are separate issues.

With respect to the attorney's duty to the client (the franchisor) there would appear to be a prima facie case, should the franchisor choose to bring suit. (Again, this is assuming the facts stated to be true).

But here we have the franchisee bringing a suit. We also have the issue of the outdated disclosure document being provided to the franchisee.

There is an issue insofar as the attorney who prepared the documents knew they would be relied upon by a third party. The rule in the US is that an attorney generally bears no duty to his clients' counterparty, but here a case may be made for one of the exceptions to that rule.

Indeed the attorney knew that the purpose of preparing the UFOC was not for the client, but rather the purpose was for the documents to be provided to a third party which would justifiably rely upon those documents.

Given knowledge of that putative reliance, I would suggest that this may be seen more in the light of a professional advisor preparing a red herring and there is a certain responsibility to take measures to ascertain the accuracy of the information provided and not merely perform the ministerial act of entering the client-provided data into a word processor.

Certain of the alleged omissions are disturbing, most notably the trademark issue. This is something a first-year law student should have picked up on. Quite apart from the UFOC failure to disclose, this is a serious issue which is one of the first items the attorney should have looked into and discussed in detail with the franchisor/client, especially since a quick preliminary check can be done in a minute on the USPTO website.

The Answer is fairly basic, so we are relying for discussion purposes on the accuracy of the facts as set forth in the Complaint. As such it would be premature to judge the strength of the Plaintiff's case, but it appears to sufficiently state a cause of action in most jurisdictions (again, there may be state-specific dispositive considerations which we are failing to discuss).

Paul Steinberg
Franchisee Attorney, New York City, Ph: 212-529-5400


Paul Steinberg, Franchisee Attorney, New York City, Ph: 212-529-5400
Lawyering and sensitivity - tough issues for tough moments by RichardSolomon
RichardSolomon's picture
Paul makes an important point that is constantly on the minds of members of the legal profession who have the capacity to be more than just law dogs. It isn't just a matter of rich lawyer versus mediocre earnings lawyer. I have seen very successful lawyers from big firms with good reputations make the same opportunistic tactical decisions that one might expect from some marginal mediocrity. When we are fashioning these lawsuits, and when not all the usual defendants are deep pocket targets, we start thinking of where other pockets might be that can be reached. We also start thinking of where we might find other potential defendants who might be helpful in exchange for being let out of the lawsuit. Anyone with insurance coverage that might read on the claims would be an obvious fit, except that insurance does not cover intentional torts. To take that gap into account, one would only allege that the lawyer defendant was guilty of negligent misrepresentation rather than allege that he ws an active perp in a fraudulent scheme. Where do you stop between concern that by omitting a potential pocket you may be committing malpractice and engaging sensitivity? I agree with Paul that suing the lawyer's wife because of community property status is over the edge. Community property rights do not equate to liability, even though they may later be relevant to collection of a judgment against the culpable spouse. This tipping point at which professionalism ends and opportunism is raw eludes many people in tough moments. I like to think of myself as on the top shelf of professionalism, but I can think back through my own career about moments when I could have been a better lawyer if I had not been quite as aggressive as I was. Few amongst us have standing to throw that stone. As I get older, I have more history to think back on, and therefore more to ask forgiveness for. While I disagree with plaintiff's counsel in this instance, I have once or twice walked in his shoes. I can remember a time or two when I could have made a better decision in a tough moment. I suspect most of us can recall moments like that.

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Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School


Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
That's a major incentive for suing the attorney. by RichardSolomon
RichardSolomon's picture
This may not be a deep pocket franchisor.

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Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School


Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

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