Service Industry Leaders Head to Las Vegas for The Dwyer Group's Annual Convention

WACO, Texas – (June 15, 2009) – More than a thousand plumbers, electricians and air conditioning repairmen will hang up their tool belts and travel to Las Vegas June 28-30 to attend The Dwyer Group’s 29th annual convention.

And this is one group that knows the phrase: “The House always wins.”

The Dwyer Group, parent company for Aire Serv, Glass Doctor, Mr. Appliance, Mr. Electric, Mr. Rooter and Rainbow International, will host its international convention at Caesar’s Palace, bringing together more than 1,200 of the most talented home repair men and women from around the world. Combined, their franchise brands do more than $800 million in system-wide sales.

“Despite the current economy, our network has experienced record growth in recent months,” said Mike Bidwell, president and chief operating officer of The Dwyer Group. “This convention is a time for us to come together, prepare for the future and celebrate our achievements.”

The Dwyer Group, one of the largest multi-concept franchisors in the world, has a franchise network with more than 1,400 locations across 13 countries and a goal to surpass a billion dollars in annual sales in 2010.

The keynote speaker for the event will be Shep Hyken, acclaimed author and motivational speaker. Hyken will share his words of wisdom on creating what he calls a “Customer Service Culture” and “Customer Loyalty Mindset.” Hyken’s customer service articles have appeared in hundreds of publications, and he is the author of Moments of Magic™ and The Loyal Customer.

For more information and/or for press access, contact: Lanese Querner at 972.770.5086, or lanese@bizcompr.com.

About The Dwyer Group, Inc.®:

The Dwyer Group, Inc., based in Waco, Texas, is a holding company of six franchise businesses, each selling and supporting a different franchise under the following service marks: Aire Serv®, Glass Doctor®, Mr. Appliance®, Mr. Electric®, Mr. Rooter® (Drain Doctor in the UK), and Rainbow International®. Collectively, these independent franchise concepts offer customers world-wide a broad base of residential and commercial services. The Dwyer Group is a portfolio company of The Riverside Company, a private equity firm with offices in New York, Cleveland, Dallas and San Francisco. For more information on The Dwyer Group, or its franchise concepts, visit the company’s web site at www.dwyergroup.com.

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