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Log In / Register | Mar 17, 2010

Judge Tentatively Rules on Side of Mail Boxes Etc

LOS ANGELES – At a hearing on August 25, Judge William Highberger of the Superior Court of California gave a tentative ruling in the Morgate v United Parcel Service lawsuit, declaring its ruling will likely agree with franchisor Mail Box Etc. on its defense of its disputed contract term by franchisees. That dispute is over UPS acquiring the franchise system in 1993, and then making changes that dramatically affected the business of franchise owners. 175 franchisees who did not convert to the new brand of The UPS Store allege the franchisor breached its contracts by forcing the conversion.  Different aspects  of the franchise contracts are in dispute, mainly dealing with exclusive territory, transfer rights and pricing.

But the judge gives the view that the “New MBE” and its parent or affiliates were not acting in excess of their rights as assignee of the “Old MBE.”  He states that in maximizing the profit or business opportunity for the new company there is no showing that the franchisor was knowingly breaching its contract obligations in regards to renewal. He also gives the view that “the most specific express term is that a renewing franchisee would have to agree to the same form contract being offered at the time of renewal by the franchisor to new franchisees. Here, that is what the franchisor did.”  Judge Highberger said UPS/MBE had the express right to change the trademark, which it did at the time of renewal

Mail Boxes Etc. has not returned phone calls requesting comments. Franchisees and their attorney did not wish to make comment.

The decision is as follows:

Case Number: BC294647   Hearing Date: August 25, 2009   Dept: 307

BC294647 Morgate LLC v. Mail Boxes Etc.
Aug. 24, 2009 Tentative Re Further Status Conference
Non-Converting Store Claims:


1. [Note: No argument will be solicited on this issue today or at later hearings; the matter is under submission.]

While the Court has not yet finalized its draft Statement Of Decision, its analysis has proceeded far enough that it is prepared to state that the most likely decision will be to agree with defendants’ interpretation of the disputed contract term. While the renewal terms have some ambiguity (contrary to defendants’ threshold contention), virtually (or perhaps literally) none of plaintiffs’ “extrinsic” evidence sheds any light on the parties’ mutual intent as to such ambiguous terms at the time the agreement was made in 1993. The post-formation interactions between the original contracting parties and between the original franchisor’s assignee and the franchisees shed no light on the interpretation of the ambiguous terms because they do not involve going through the franchise renewal process, as such, as between these parties, and, separately, the contract has express terms to exclude any use of “previous course of dealing or usage of trade” as evidence in disputes over contract interpretation. None of the post-formation statements which plaintiffs can attribute to defendants or any of them or to their agents acting in the course of their agency constitute any admission that New MBE or its parent or affiliates knew or conceded it or they were acting in excess of their rights as assignee of Old MBE’s rights in the 1993 Franchise Agreement. That New MBE and its parent or affiliates would wish to maximize the profit or business opportunity for New MBE or its parent or affiliates is not any showing that the franchisor was knowingly breaching its contract obligations in regards to renewal.

In the absence of any helpful extrinsic evidence, basic rules of construction then guide the analysis, and the most important rule is that the express term controls rather than the general terms. The most specific express term is that a renewing franchisee would have to agree to the same form contract being offered at the time of renewal by the franchisor to new franchisees. Here, that is what the franchisor did.
Franchisor also had the express right to change the trademark, which it did at the time of renewal. The various cases cited by defendant involving other franchise name changes are persuasive authority (though not technically controlling) that this franchisor’s conduct in exercising its contract right to force a name change of the franchised mark (at the time of renewal) was legally permissible. Most or all of those cases actually involved more extreme situations where a trademark change was permissibly forced during the term of a written contract, not merely upon its renewal.

[Comment from counsel today on the following issues will be appreciated:]
2. Once a draft from the Court is circulated, the Court intends to solicit comments using the process under C.C.P. § 634 and CRC 3.1590(f). It does appear that any timely appellate review will have to be by writ since the case is not postured presently for the entry of an appealable judgment or order, to the best of the Court’s understanding, and notwithstanding the Court’s prior efforts to urge counsel to put it into such a posture.

3. The parties are encouraged to reevaluate their settlement positions and to renew settlement negotiations. This will probably have to await the action of the Court of Appeal on any writ petition which may be filed. This is a business dispute, not a personal injury case, and it deserves a business solution rather than more litigation.

4. If the claims of the non-converting franchisees cannot be settled, then the next question is how to take the claims of these three “lead” plaintiffs to trial and how the claims of the other 100+ non-converting individual plaintiffs can be resolved on the merits by trial or otherwise in as time-efficient a fashion as possible. The Court does not intend to be in trial on this case for months on end.

Class Claim:

  • 1. Are plaintiffs desirous of using their recent filing as an opening brief in support of their request that defendants share the cost of giving notice or do plaintiffs wish to make a more extended factual and legal showing? If the wish to add to their submission, when can plaintiffs’ opening brief be submitted? The Court would like to proceed to make a ruling without undue delay and would propose that the matter come on for hearing (assuming more briefing is desired by one or both sides) 16 court days after the opening brief is filed (i.e. using the C.C.P. § 1005 timing).
  • 2. What is defendants’ basis for moving for summary judgment? What additional discovery is likely to be needed or desired by plaintiffs before an opposition to any such motion on the merits can be filed?
  • 3. What discovery do defendants wish to take in connection with their contemplated motion to decertify? Would a motion to decertify come before or after the anticipated motion for summary judgment?
  • 4. Is there any reason to think that ADR at some point is useful for the class claim

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Business Services Mail Boxes by Business Services Mail Boxes

What is the time line for all the various lawsuits? I want to know this only.

ATTN! : The UPS Store owners. Were you in LA Superior court.. by Guest

..attending the trial/hearings? Did you convert to TUPSS, but got screwed over? Do you have brown hair? Contact Amy Darby at Gordon & Rees! ( email : adarby@gordonrees.com or tel. (303) 534-5160). Do so ASAP! And to all defrauded TUPSS owners, stay tuned! UPS lied, we know it, and we will win this Class Action suit! Come here to Bluemaumau.org for the latest info, and tell 5 The UPS Store owners to search this site for all the stories on this dirty (UPS) deal! Have them tell 5, then they tell 5..get it! Does not matter if they are in this [Class], for they will be in the next Class Action (upcoming for ALL TUPSS franchisees..all were lied to in the FOC..non-disclosure of the Boston Study Group report/financial information, as required by law)! TBA!

The UPS Store Class Action Update...Going strong!!! by Guest

The next hearing date is Oct. 14 at 10.am in LA Sup Crt -Judge Highberger presiding. All welcome to attend. Hearing purpose is to approve the class notice going out to all members, and if defendants should have to split costs incurred in doing so. Also to be discussed is a discovery plan! As to Morgate LLC, it will be appealed when Judge renders written decision. Stay tuned!

Mike Hankes has also won this by Guest

Mike Hankes has also won this case, in California, but I don't have his factum to know the exact argument. But, I believe that he and Peter Langrais pitched it as a straight breach of contract.

Michael Webster wrote the above!

I'd be interested to see what case those two won?

Re; Morgate and Class Action vs UPS... by Guest
Morgate will wait for Highberger's actual ruling, then file appeal. Class action for convertees to TUPSS to proceed as planned (the court action). Notice to go out to non-Morgate plaintiffs very soon! So, it 'taint over..not by a long shot! Many thanks to the (plaintiffs) superb legal team!
After my experience (a by Guest
After my experience (a different franchise ruined my life and career) and what has happened in this case, I wish to beg lawyers and investors to write to the FTC and demand that the term Franchise Agreement be changed to BUSINESS LEASE AGREEMENT with a clear warning for all morons such as myself that says in plain English "YOU DO NOT OWN THIS BUSINESS...YOU ARE LEASING IT AND PAYING 10% INTEREST ON EVERY TRANSACTION AND SUBJECT TO MANY IMPORTANT THINGS CHANGING AT ANY TIME THAT YOU WILL HAVE TO COMPLY WITH AND WILL COST YOU A LOT OF MONEY AND POSSIBLY COST YOU BUSINESS. AFTER YOUR BUSINESS LEASE IS UP, YOUR COST TO RENEW CAN BE EVEN LARGER THAN YOUR ORIGINAL INVESTMENT AND COMPLETELY DIFFERENT"
Guest you are not a moron by Barbara Jorgensen
Barbara Jorgensen's picture

You got swindled period. 

Thanks, Barbara! But who said "moron"? UPS will lose this case! by Guest

Thanks for your continuous, strong support! More and more stores are dieing a painful (defrauded) death! I've heard the evidence against these crooks, and I remain supremely confident! The (plaintiffs) legal team is superb! The first ruling by Judge Highberger was disappointing, but is completely separate from this upcoming one. Given that the verdict favored the defendants, name change was obviously an uphill battle for the plaintiffs, yet (and) I firmly believe Judge Highberger is not biased for UPS! He is a fair Judge, very professional, and I respect his opinion (although it will be reviewed in appeal). So, UPS may have been able to legally change the name, but they engaged in outright fraud in the purchase of the franchise! This will come out in court, and I am hopeful that Judge Highberger's STRONG recommendation that the case be settled out of court reflects his belief that there is a justifiable cause for action against UPS! And this is just the first Class Action! Another will follow when it is proven that UPS did not disclose pertainent financial data in the FOC (Boston Study Group data)! I doubt that the many aggrieved franchisees, those who bought a UPS Store outright AFTER the conversion and went out of business, will sit still after they were swindled out of their investment! So, thanks for your support! I am in touch with the attorneys and will keep you updated on the latest developments... here at BMM (where else/better?)! I will see to it that you receive a copy of the Class Notice..to publish if you'd like! BTW, who used the "moron" attack? Always weak at best! Yet, I'd like a chance to respond to this "scholar"! ...Your the best, Barbara! Keep on fighting for all the wronged franchisees from the many dirty (and varied) franchisors! Some day Congress will change the laws, and they may very well ask you and others at BMM to testify! You're changing the landscape, and all here at this website can be very proud of that! It (change) is sorely needed!

smoke and misdirection are key by Guest
in these deals. br forthright??? are you kidding? they would never sell another one if they had to tell the truth. franchises for the most part (not all but most) are a license to steal and in this case at the point of a multi-billion dollar legal gun.
Impartial - LOL by Ask the Man that owns one
If you are impartial, I am sure you will support the concept of putting it up for a vote. Let's have a choice between changing the name in the US and Canada back to Mail Boxes Etc. just like it is in the rest of the civilized world. Bring back multiple carrier shipping with center owners who can be consumer consultants helping their customers choose the best option for each individual need. No one carrier is the best for every shipping situation. When it comes to residential deliveries, Fedex Home gets to more places in less time than UPS hands down, no contest. Saturday delivery is convenient for working folks and saves two days on packages that would otherwise get there the following monday via UPS ground. There are some areas where UPS is still the best choice, though not nearly as many as in years past. So, bring back the Classic MBE, gives customers a choice. Let the carriers compete for the business. With a level playing field, consumers benefit, center owners benefit and democracy thrives. Unfortunately UPS does not want a level playing field, they want to be the only carrier and this is the problem. So, I agree, lets all be one happy family with one brand, but with choice of brand for the customers. The new Gold Shield Solution has been found wanting, tainted and undesirable. Bring back the proven Classic brand. It is good enough for the rest of the world, why not USA and Canada as well?
You may recall that FedEx by Guest
You may recall that FedEx opted out after the rebranding to TUPSS, they weren't forced out. TUPSS continued to ship DHL and USPS.
UPS lawsuit over? Not by a longshot! by Guest
First, phase two of the trial has not even been heard, and boy, is it messy (for UPS)! Besides, each and every franchisee who purchased a TUPSS outright was not disclosed pertainent financial data in the FDD (Boston Study)! Does anyone think these people are gona walk away? I can assure you, they are not! ... 'cause I'm one of them, and will be waiting for the outcome of this Class before I (make a decision to) file! C'est la vie!
What is the time line for all by Guest
What is the time line for all the various lawsuits?
judge rules by call me impartial
I guess this matter can finally be put to rest soon. All the pundits can move on to other items of interest and us franchisees can get on with being UPS Store owners and the MBE owners can look forward to switching brands and we can all be one family like it's supposed to be. Two brands is confusing to customers. Richard Soloman, Mike Webster, Barb, Ray and all the rest, thanks for your interest in our company but we don't need you anymore. Go chase Dunkin Donuts corp offices now. Asta La Vista Baby
"Impartial," or "Idiot?" Or, more likely, "mole." by FedUpWithUPS
It's not the size of the dog in the fight, it's the size of the fight in the dog. In case you hadn't noticed, UPS Stores, thousands of which have realized the horrors of the revised "business plan," have been certified as a class action, joining the Mail Boxes Etc stores in litigation against UPS for exactly the same reasons.
TUPSS and Gold Shield..More to come! by Guest
That a tie-in can be made that the non-convertees would have been harmed, as the rest of the class alleges, had they followed through with Gold Shield lies. Regardless, 'taint over yet, not by a longshot. There are still Gold Shield, non-disclosure of pertainent financial data (in the FDD), and other issues that must be addressed. At this point, it seems to me that the Class will need to move forward, as Part 2 of this dispute has many legitimate claims! Patience!
Throw in the towel by Guest
It's all over - UPS wins in a landslide. Probably bribed the judge. Just get out your waybills, have plenty of free tape & practice saying "thanks for dopping your 80lb package off at my center."
Not even getting paid for drop offs anymore by Guest
I am an MBE storeowner...aka drop off center. And for the past 9 months, haven't gotten a check for the hundreds of UPS drop off packages. They cut off my Retail Drop Off internet access about a month ago, when I realized, I hadn't gotten a check all year. Investigation into why this has happened...I've gotten stories, "oh, some multiple store owners were processing at one location and "dropping" them off at another." So UPS is scrubbing the system. Well, I have only ever scanned legitimate drop offs and I only own one store. I have not once received any letter or notice about not getting paid (for no reason). And when they shut off my internet drop system, I simply had opened my store one day and it wouldn't let me log in. Left me with no way to scan and process the drop off package. I have found out there are others in our "group", who the same thing has happened to. UPS is slowly trying to ruin our business, not they won't even pay us the measly 85 cents per drop...I believe Mortgate is being targeted
Not over by a long shot! by Ask the Man that owns one
This has a long way to go. So far, the judge seems only to have sent up a trial balloon. If the judge was fair, he would actually file a statement of decision, so that the parties could move on to the next step. Justice delayed is justice denied. Then, again, the judge may sincerely be pursuing all possible legal analysis to make sure the decision he ultimately makes is the right one. It would seem that unlike you, he does not consider this a slam dunk by a long shot! I'll keep my towel to wipe my brow and continue with the fight. We will turn UPS UP Side down!
I'm actually on your side. by Guest
I'm actually on your side. My comments were of a sarcastic nature. UPS has taken our primary business and turned us into a drop center. I hope you get them!!
UPS/MBE stopped promoting the MBE brand by Guest
OK I have not fully read the then current agreements but is it safe to assume that part of that agreement stated that the zor had obligations, much like the zee's had obligations, to promote and market the Brand that was signed for (Mail Boxes Etc.)? If so, MBE/UPS quit promoting the brand before the end of the agreements and basically did no marketing or promotion of the MBE brand even though the current agreements were in place. Would this not have been grounds for a breach on contract?
As I remember it, the MBE by Guest
As I remember it, the MBE centers chose to opt out of contributing a percentage for marketing knowing that national marketing would be discontinued at that point. The plus for them is they got to keep the marketing money.
Your memory is bad by Guest 101

MBE centers did not choose to opt out of contributing for marketing, in fact,  corp. continued to collect the 1% marketing fee. 

FACTS ON MBE MARKETING by Ask the Man that owns One
FACT 1 - 85% of the franchisees choose or were coerced or misled into abandoning the brand. FACT 2 - The Advertising Advisor Council made up entirely of franchisees who converted to the UPS Store, Area Franchisees and Home Office Marketing Manager voted to transfer 85% of the funds that had been paid in for promotion of the Mail Boxes Etc. Brand to the newly established National Advertising Fund. FACT 3 - The transfer of the 85% of the funds left the Mail Boxes Etc. National Marketing Fund with not even enough money for the production of National TV spots, much less the cost of national media placement. FACT 4 - The Donor Advertising people admitted that there was not enough money to mount effective TV advertising and proposed that coupons would constitute national advertising if there was consistency in the coupons used. UPS/MBE was unwilling to subsidize the cost even though it was there actions that decimated the funds available to provide viable advertising at any where near the voice of prior year FACT 5 - Although an opinion survey was taken in 2004 after the abysmal performance of the advertising effort in 2003 Holiday season. The decision to terminate the funding of the National Media Fund going forward was made by the president of MBE, a UPS company. Certainly the franchisees did not want to keep paying up to $9,100 a year for national advertising that they were not getting, but this does not excuse UPS of blame for creating a situation where the brand could not effeectively be promoted as the number of outlets continued to decline due to the absolute refusal to allow them to renew as Mail Box Etc. branded stores.
Question for Legal Beagels by Guest
Has there ever been a zee to be granted a Trial by Jury? If so, was the zor a member of the IFA? Where does this decision leave the Class Action Jury Trial in this case?
Wish the litigants had Michael Webster as their legal... by FedUpWithUPS
...yes, it's not possible, I know. But he seems to have a firm grasp of what is apparently eluding this judge. What does not seem to have come to light is the fact that the Mail Boxes Etc. brand is alive and doing very well all over the world except the U.S. and Canada, yet UPS falsly asserted that the MBE brand was failing, hench the necessity to re-name the stores and radically change the franchise agreement. Is there no legal angle which looks beyond the change in the franchise agreement, to the underlying and totally selfish reason FOR this change?
I cannot understand why the judge does not see the by Barbara Jorgensen
Barbara Jorgensen's picture

words in the UFOC that is misleading.  The average layman does not understand the damn contract.  The rouge zor knows this.  There are many words in every contract today that is misleading.  That is my conclusion from my research.  Is it because UPS employs alot of people?  

I don't want UPS to go under.  I want the zees to be dealt with fairly. They at least  can do is go over the FDD with them and explain it to them.  No, we have to hire due diligence to protect ourselves.  Where is the justice in this?    

What about the victims of franchise fraud? It doesn't make sense.  Except they want to fleece the bloody hell out of people.     

Tentively is too ify by Barbara Jorgensen
Barbara Jorgensen's picture

What is the problem?  It is very obvious what needs to be done.  Too many people hurt or destroyed.   

"Too many people hurt or by Guest
"Too many people hurt or destroyed". This sounds like a very liberal argument. There are quite a few people doing very well under the same set of criteria. Now what is the difference between them and those that have been 'hurt or destroyed'? You fail to remember that there are folks who are finding success under the same criteria and rules. Yes it is "very obvious what needs to be done". Everyone should move on with their lives and work within the framework of the agreement that has now been substantiated by the judge, or find another calling that suits them better.
What choo talkin' bout Willis? by Guest
The Judge did not substantiate anything. You said: There are quite a few people doing very well under the same set of criteria. Now what is the difference between them and those that have been 'hurt or destroyed'? I know of 0 stores that do well and follow MBE operating procedures. I know of a couple that make a little money, but break their Franchise Agreement daily (one that may not break the agreement, but we will just say that tax dollars contribute to their profits daily). I know of many that basically break even (although now are pouring money back into their store). And I know of quite a few that are losing money and the owner has basically written them off. They will remain open only to satisify lease & loan obligations. I personally know 2 owners who plan to take the financial hit, but would not even consider selling their stores because they don't believe it would be ethical.
"Liberal", Move On, ? (hey, shove it !) by Guest
You are obviously an biased, idiot, as you have no clue about the pain and horror of which you speak. There are very, very few people finding any "success" in this franchise. If they are "SURVIVING" they would be better off without this evil franchisor. My heart and prayers are with those fighting to hard and too long for justice. Please do not listen to this disgusting creep. If you were standing in front of me and said this you would quickly be lying on the floor. Though, I doubt you would say these things face to face. Guys like you are cowards that way.
So anyone that disagrees with by Guest
So anyone that disagrees with you is a biased idiot? The fact is that many zees are doing well even in this economy. Your attitude explains what the problem with your business is. The reality is you want to blame someone else for your failures as a businessman and hope to get a big payday out of deep pockets UPS. You're going to lose this lawsuit as you should. Then, have the good graces to go away and don't let the door smack you where the good lord cracked you. You may recall that MBE was about to go down with US Office Products in their bankruptcy. If it wasn't for UPS coming in at the last moment and buying us, there would be no MBE/UPS Store network.
If it wasn't for UPS coming in at the last moment by Ask the Man that owns one
>>If it wasn't for UPS coming in at the last moment and buying us, there would be no MBE/UPS Store network.<< And that might have been a lot better. You are right, they would not be called The UPS Store. Perhaps they would still all be Mail Boxes Etc. Centers, still offering the services of multiple carriers and give customers world class customer service and choices. According to Jim Amos, there were at least 18 entities interested. One was an association of owners that would have had the best interests of the individual owners at heart. Amos refused to consider that offer. It seems he sold out to the highest bidder, the one that would give him the biggest bonus for signing! Perhaps, if UPS had not stepped up at the last minute, the individual stores would have each gone independent and either adopted new names or negotiated the right to keep the Mail Boxes Etc. Brand, but perhaps sans royalties and "so called support" Perhaps some of the franchisees would have converted to the Pak Mail, Postal Connections, Postnet and other franchise brands, all of which offer both Fedex and UPS. Perhaps you like being an indentured servant of a ruthless corporate giant that could care less about the individuals in the family! Personally, I don't want to be in that position. UPS has shown thier colors and brown is not a good color!
"many zees are doing well in this economy". what a joke. by Guest
It's that tired old line, (your not a good businessman). The only refuge for a useless, corrupt zor or a zor ass kissing lacky when they face real legal consequences. Or its always hey - sell it for pennies. So they can churn, churn, churn. So pathetic. So predictable. The same old lines. Hey pinhead, how can 70+% of the network that is below break-even all be poor businesspeople? Who exactly is "doing well"? Where are these profitable owners? All I ever see are these stores shutting down and UPS Store franchise sales drying up. Look at the statistics for the past couple of years. The UPS Store /MBE lawsuit is about re-covering a fraction of what has been stolen - its about lies and accountability. The franchisee's in this network have been disgustingly abused. We would have all been insanely better of if UPS had not ever become involved. The real issue, getting owner slaves to take Drop Off's this is the real aim of UPS. its still is there aim. Everything else is just smoke and mirrors.
Impossible! by Barbara Jorgensen
Barbara Jorgensen's picture

Why do the courts drag it out for so long?  Is everything  about $$$$$$?  Is there any decency today.  I believe we need to go back to basics.  It gets me angry as hell.  Haven't  the victims suffered enough.   What happened to the days people thought about honor.  First they trick people into signing an agreement that is a sure way to financial hell.  Then you try to fight back and they drag you through the mud.  Pisses me off.  SOB'S. 

YOU! swear? by Ray Borradale
Ray Borradale's picture

I don't believe it - bad day at the BMM office?  Just pullin ya' leg Barbara.

Look around your office and find something that you didn't buy with a disclaimer.  That is the new basics apparently.

Australian Franchise Opportunities, a common sense approach to franchising
Sorry Ray by Barbara Jorgensen
Barbara Jorgensen's picture

I have to get very angry to talk like that.  I just heard  of a zee loosing their home and it makes me angry.  I know what these people are going through.  It hurts.

So'k with me Barb by Ray Borradale
Ray Borradale's picture

I swore once ... but just the once.  It was the same year I made a mistook ... 1968 me thinks ... it was so em.bare.ass.ing.

Australian Franchise Opportunities, a common sense approach to franchising
Like any really good lawyers, you and Mario got lucky by RichardSolomon
RichardSolomon's picture

What happens in America stays in America (some of the time) and what happens outside America is uaually affected by the laws of that thar other country. As you know there are all kinda judges warming benches, and y'all just sweet talked one of 'em.

And, for what it's worth, I always refer to judges who find in my favor as leading lights of the American judiciary too.


Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
lawyers by call me impartial
Sour grapes don't look good on you!
Luck by michael webster
michael webster's picture

Well, Mario and I did pitch this differently that what I understood happened.

Mario has made the same pitch in the USA, won some and lost some.

Mike Hankes has also won this case, in California, but I don't have his factum to know the exact argument.  But, I believe that he and Peter Langrais pitched it as a straight breach of contract.

It is in my opinion, a mistake to try to argue from the fact that the new deal was horrible to a breach of contract. People make bad deals all the time.  (That argument might fly in Ontario, but only because of special provisions in the Franchise Disclosure Act.)

The real crux of the argument should focus on the license agreement to the trademarks: the deal was structured so that new MBE could not license the variants of the trademarks with "MBE" in it them.  Sorry not license them to US franchisees.  Remember, the franchisor did not own the trademarks, it was one of these silly deals in which the company who owns the trademarks leases them to the franchisor.  

 


Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


Grandstanding by Guest
It would seem that the way this was presented was little more than grandstanding. Let's be honest, this case is about $ and damages from the plaintiff prospective. No money was going to be awarded in this proceeding, just groundwork.
Sorry, but there are several cases in which the franchisor by RichardSolomon
RichardSolomon's picture

changed the name altogether and it was held not to breach the contract. This mostly arises when the franchisor's name is accused of infringing someone else's IP and the franchisor changes to avoid either an injunction or the cost of litigation and appeal.

Courts uniformly hold in this context that the change of name is not a performance excuser for the franchisees. Interstate Batteries v Interstate Transmissions is a good example of that.

Franchisees have no proprietary rights to the franchisor's names or identities and have no standing per contract to dispute what the franchisor does with them. The IP sections of every franchise agreement specifically provide that the franchisor's inability to continue use of the name is not a breach by the franchisor. They all also provide that the franchisor can make changes in the franchise system without having to answer ot franchisees about it (unless the change specifically breaches some particular clause in the franchise agreement).

Y'all are just good and you are trying to disguise that quality with false modesty disguised as legal discussion. Fess up, Mike. You sweet talked the bloody judge.


Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Renewal by michael webster
michael webster's picture

See below.

 


Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


MBE Renewal by michael webster
michael webster's picture

I had opined earlier from the summary of the arguments presented, I thought that the franchisor attorney presented the better case.

Now, I also happen to think it is wrong.  

The franchisor did not change the trademark; look it up on the Trademark Database.  The same MBE trademark is there, and there have been no changes to it.  Substituting a different trademark is not changing a trademark, unless the agreement explicitly allows this.   If any pruchased trademark could be a modification, then the clause is meaningless because it doesn't prevent anything.

There has to be some possibility that the renewal clause could be breached, but this type of ruling about the renewal clause makes it meaningless as a term: virtually anything can be presented to the franchisee upon renewal as the "then current form".  

Second, I believe that the Judge has made logical errror: MBE could breach its renewal obligations by refusing to renew the license to the MBE trademarks, a license integral to the renewal of the franchise agreement.   But if you are legally unable to offer that license, you have breached the renewal.

Further, there was no current form of the MBE Franchise Agreement being offered in the US, MBE was only offering UPS Franchise systems in the US. 

A distinction must be made between what MBE was offering as a renewal and the current form of the MBE franchise agreement - the latter an agreement made available to a number of European Franchisees.

MBE franchisees outside of the US were offered MBE franchises upon renewal, so what was the problem with offering the US MBE franchisees a MBE franchise agreement upon renewal?  Oh, I forgot - MBE intentionally breached their franchise agreements with franchisees.

 


Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


Hmmm.... by Guest
Awfully quiet here.
I have to disagree with Michael here on both points. by RichardSolomon
RichardSolomon's picture

The "then current" agreement usage dates back at least to 1973 and it has always been understood and intended by every franchisor attorrney to mean exactly that - whatever the franchisor decides - if you don't like it leave it. Does that mean you effectively do not have renewal rights to your deal that you originally bought? Yes it does. Is that the intent? Yes it is.

Every franchisor recognizes a need to make changes in agreements to accomodate new laws and regulations, new market conditions and opportunities and for the sheer benefits of not being locked in to one eternal template.

It makes no difference whether the franchisor changed the name/mark or not. The contracts are/were/have always been intentionally drafted to give franchisors every possible option to do whatever they like with their own IP and their own franchise systems. It is theres, not yours. All agreements recite that franchisees receive no proprietary rights to any IP as the result of signing franchise agreements.

I would have beeen amazed had the judge said anything else, but kept my mouth shut because one never knows what might come out of California. This judge has issued very main stream contract construction that comes as no surprise to any experienced business lawyer. 


Richard Solomon, FranchiseRemedies.com,  has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School
Renewal II by michael webster
michael webster's picture

Well, since Mario Herman and I won on this very argument before a very experienced Judge as an arbitrator, I must respectfully disagree with Richard.

The franchisor does not get to simply present any old  franchise agreement and say it is the "then current agreement", especially if there are franchisees outside the US being presented with an agreement that includes a license to the very marks in question.

You have a license to renew some trademarks, if those trademarks are still around, haven't been withdrawn, that is what your renewal license entitles you to and some other other trademarks that the franchisor now has license for.

MBE can change the trademarks, and the franchisee has no proprietary rights in the IP.  But they cannot simply substitute entirely new marks that are not changes or modifications to the trademarks with "MBE" in them.

Here is the thought experiment.  Suppose that the franchisor simply failed to renew a franchise, failed to offer a renewal of the trademarks.  That would be a breach.

Now suppose that the franchisor cannot renew the license for the trademarks because their agreement with the trademark holder has been revoked or cancelled.  

The latter case is the same as the former. Still in breach.

Now suppose that the franchisor's license to renew the trademarks has not only been revoked or cancelled, but the franchisor has now purchased new trademarks.  How does this change the clear breach of contract?

(I also agree with the guest poster that it is too quiet here!)


Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


Too Quiet? by Ask the Man that owns One
Michael, I think the reason it is quiet is that many of us are confused right now. I have done a little research on the Canadian case and am a little unsure what was won! If I read the judges decision correctly, it appears that the franchisee, who was the defendant in this case, was able to get a ruling that UPS/MBEC did not have the right to force him to rebrand as a "The UPS STORE" and therefore the UPS STORE SIGNAGE had to be removed by MBEC at their expense. However, it appears that the judge stopped short of ordering that the Mail Boxes Etc. franchise be renewed. It seems that the store is question is now operating as Dufferin Copy Shop or something similar. Are you saying in some of your commentary that UPS aquired the MBE trademarks from the old MBE, but somehow did not allow the new MBE to use them, thus forcing a breach of the agreements in some fashion. I understand that the Mail Boxes Etc. brand is still licensed in many countries around the world including our neighbor to the south, Mexico. However, I understand that in those countries, even before the recent divestures, MBE always sold master licenses to entities that then signed up "franchisees", but not necessarily with agreements at all similar to those used in the United States. Bottomline, I believe what UPS has done is ethically wrong, but am not sure all of the wrongs are what you might call actionable. I hope someone with a better understanding of the law can explain this better. It seems to me that if the judge was convinced one way or the other, that he should actual issue his statement of decision. To string it out this long as a "tentative" makes me believe that perhaps he is not that sure and he is throwing up another trial balloon to see who shoots it down. The comments that this deserves a business settlement, not just more litigation would also tend to make me believe he does feel that the franchisor's hands are not totally clean. Perhaps, he just wants it settled to get it off a crowded docket, but could it go deeper than that?
Too Quiet by Steven
The Judge appears to want this settled. The zees are facing this decision and I'm not sure they can even appeal because there is no ruling. The Zor is facing class action, possibly in front of a jury. Even if the zees get this thing in front of a Jury (and gets the verdict), UPS will tie it up in appeals for years. Both sides have reason to settle and that appears to be what the Judge is pushing. This is likely the reason why it's so quiet.

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