A veritable tsunami of data is flooding
retailers from a constantly growing
pool of sources. The pervasive use of
consumer touchpoints such as social
and mobile, as well as the emergence
of new touchpoints like wearable, is
creating a rising tide of information for
retailers to manage.
Smashburger is quickly gaining a reputation as America’s hottest new restaurant concept, both for its premium, handmade burgers and also for its extremely loyal customer following (known as “SmashFans”).
After seeing positive results produced by Mindshare’s VoC technology, Costa Vida wanted a way to showcase and
publicize the customer feedback they were receiving. They found that reviews on other thirdparty
review sites were
infrequent and not indicative of the actual customer experience at Costa Vida locations.
Work with local businesses and non-profits to promote your restaurant’s event, tie them to your event theme and encourage a co-sponsorship.
Ebola has grabbed the headlines, but operators need to be prepared for more mundane risks, like influenza and norovirus.
Fiesta Restaurant Group, parent company of the Pollo Tropical and Taco Cabana, reported comp growth for both brands in Q3 2014.
Bruegger’s Bagels kicks off the 12th season of its Bottomless Mug program today and will celebrate with Free Coffee Day on Nov. 13.
Juice It Up! reported a same-store sales increase of 11 percent year-over-year in Q3 2014, and an average unit volume increase of 12 percent.
Cinnamon Cream Cheese Shmear will return to the menu, along with Gourmet Apple Cinnamon Bagel and Cinnamon Toast Egg Sandwich, Cinnamon Winter Blend Coffee and Cinnamon Caramel Latte.
In addition design changes, the new prototype introduces breakfast service, a to-go and online ordering pick-up window, a catering area and inclusion of the mobile app.
The merger kicks off a year of growth for the combined brands, which hope to add 35 new units throughout Chicagoland in the next year.
Through the partnership, ProStart students will be able to earn hours toward their industry-recognized ProStart National Certificate of Achievement through volunteer service with No Kid Hungry.
McAlister's Deli has signed an agreement with Southwest Concepts LLC to open 10 locations throughout the Houston area, with one location slated to open in 2015.
Same-store sales remain down 1.1 percent year-to-date compared to the same period last year.
Jamba Juice attributed the increase to strong performance by its fresh squeezed juice and whole food blending platform.
Kelly Roddy, CEO of Schlotzsky's, is number five on our list of the 2014 Fast Casual Top 100 Movers & Shakers: People.
McAlister's Deli will be doing a one-day sweepstakes in celebration of National Nachos Day on Nov. 6. A winner will receive free nachos for a year.