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Pei Wei Test Kitchen stirs up 'priceless' ROI - Mon, 2016-10-24 06:00
Pei Wei has opened an official test kitchen that also serves as a fully functioning restaurant.

HVMG Appoints Kevin Robert Area General Manager Of The Newly Acquired Winston Salem Complex

Hotel Interactive - Mon, 2016-10-24 05:36
ATLANTA-–Hospitality Ventures Management Group (HVMG), an Atlanta-based, private hotel management company, named Kevin Robert area general manager of the company’s recent ...

New Hampton Inn & Suites By Hilton Arrives In Boone, NC

Hotel Interactive - Mon, 2016-10-24 05:26
BOONE, NC--Hilton's (NYSE: HLT) Hampton by Hilton brand, the global mid-priced hotel that serves value-conscious and quality-driven travelers around the world, ...

The Marcus Corporation Announces Appointment Of Joseph Khairallah To President Of Marcus Hotels & Resorts

Hotel Interactive - Mon, 2016-10-24 05:21
MILWAUKEE--The Marcus Corporation today announced that Joseph S. Khairallah was named president of Marcus Hotels & Resorts, a national leader in ...

6 Killer Tips for Building Strong Customer Relationships

Small Business Trends - Mon, 2016-10-24 05:00

As a small business owner, solopreneur or freelancer, competitors abound as many businesses and individuals offer the same services or products you are offering. Providing value added services or products is not enough to stand out and get people connected to you. It takes a powerful personal and business brand to provide the proof of your character and competence.  When this is evident, people will even lend their credibility to you so their circle of influence will refer others to using your services. You need to show sincere care and value towards others for them to sincerely care and value you.

Caring for and having a sincere interest in your current customer base gives you an edge over the competitors within your niche. This just makes good business sense. These customers trusted you or your company enough to already do business with you.

How to Show Customers You Care Personalize Your Relationship with Them

There’s an adage that says — people will quit businesses before they quit friendships. The truth of this adage is even more evident in the small business world; customers feel close to those who address them personally and actively work to nurture a relationship with them. Connect and communicate with your customers using their names and know their preferences and what matters to them.

Keep Them Satisfied with What You’ve Got to Offer

Factually, this is the first way to show you really care to your clients as offering them good and satisfying products or services shows you really care about giving them the best products available. Keeping people not only satisfied but wowed by the services and products you provide is the first challenge that must be mastered before people will connect you with their circle of influence.

Listen and Respond to Them

Business owners must learn to listen to what their customers have got to say — the good, the bad, and the ugly. Whether through comments, polls or suggestions, listen and respond to your customers.

Do Not Hesitate to Appreciate Them

It is part of human psychology to feel valued whenever you are appreciated. Therefore, you must never hesitate to appreciate your customers and connections. Personalized introductory or ‘Thank you’ notes can go a long way in making your customers feel loved and appreciated.

Help Your Customers

If you truly care about someone, helping that individual whenever you have the power to do so will never be something hard for you. From useful tips to foolproof advice, there are many simple ways you can employ to provide help to your customers and make them feel they are important to you.

Give Them Rewards

Giving tangible rewards to customers has always proven to be one of the most effective ways to make them connected to you. It will also make them delight in referring others to you. Gifts, promos, discounts and coupons are some of the things you can use to reward your customers.

Let your customers know you care, and that will provide volumes in strengthening your relationship with them and getting connected or referred to others.

Networking Photo via Shutterstock

This article, "6 Killer Tips for Building Strong Customer Relationships" was first published on Small Business Trends

Geely's Lynk brand targets Germany as key European market

AutoNews - Mon, 2016-10-24 01:01
Geely Automobile's new global brand, Lynk and CO, has picked Germany as its key target market in Europe.
Categories: Latest News

Tesla's flawed defense of direct sales

AutoNews - Mon, 2016-10-24 01:01
The arguments that Tesla uses to defend its retail strategy are wrong, writes analyst Maryann Keller in a guest opinion piece.
Categories: Latest News

Honda's Hachigo: Betting on stable market

AutoNews - Mon, 2016-10-24 01:01
Hachigo's mantra is to prioritize quality and innovation over volume. He says Honda will unleash an onslaught of electrified vehicles and is preparing for new mobility businesses.
Categories: Latest News

Dealership hours keep women away

AutoNews - Mon, 2016-10-24 01:01
It would be wise for dealers to find ways to attract women to their dealerships and especially the sales floor.
Categories: Latest News

Geely's new brand eyes Tesla retail playbook

AutoNews - Mon, 2016-10-24 01:01
Geely Automobile's new global brand, Lynk and CO, will mount a Tesla-like challenge to the U.S. franchised dealer system as it pushes for 500,000 annual global sales within five years.
Categories: Latest News

As Honda's U.S. sales rise, capacity shrinks

AutoNews - Mon, 2016-10-24 01:01
Honda CEO Takahiro Hachigo says his company's U.S. sales are expected to increase next year even as the market flattens, putting increased pressure on already-strained production capacity.
Categories: Latest News

Racking up the miles

AutoNews - Mon, 2016-10-24 01:01
Americans are driving more, which eventually should lead to more car and truck sales.
Categories: Latest News

A peek at Jeep's revived Grand Wagoneer

AutoNews - Mon, 2016-10-24 01:01
A spy photo that emerged from a recent Jeep dealer meeting offers a glimpse of the upcoming Grand Wagoneer and confirms how closely a redesigned 2018 Wrangler will stick to the off-roader's current styling.
Categories: Latest News

Morale booster: Letting workers call it a day

AutoNews - Mon, 2016-10-24 01:01
When Mercedes-Benz of Des Moines reviewed its operating hours, it found it was missing business in the morning, when customers came in for service, and selling few cars in the evening. So it closed an hour earlier.
Categories: Latest News

Maybe the car sales rules should change

AutoNews - Mon, 2016-10-24 01:01
Keith Crain's role of white knight in calling out Tesla is misguided.
Categories: Latest News

Lithia, Group 1 return to the buy-sell arena

AutoNews - Mon, 2016-10-24 01:01
Lithia Motors and Group 1 Automotive are back on the prowl for dealerships.
Categories: Latest News

KFC back in business

Topix - Sun, 2016-10-23 21:50

Kentucky Fried Chicken today quietly reopened its doors to the public and its first location, under a new franchise holder, is housed under the NALICO/NAFICO headquarters on Hincks Street, Georgetown. Today, as word spread of the opening, dozens of fast food lovers flocked the location to satisfy their taste buds.

Categories: Today's Food News

MUFSO 2016 opens with celebration of Hot Concepts

Nation's Restaurant News - Sun, 2016-10-23 15:09
57th annual event brings together nation’s foodservice leaders 57th annual event brings together nation’s foodservice leaders

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Topix - Sun, 2016-10-23 14:04

The Food and Drug Administration has finally confirmed that companies are banned from donating cigars to U.S. troops, according to an opinion piece in The Wall Street Journal. In early September, GOP Rep. Duncan Hunter, a Marine Corps reservist who served in Iraq and Afghanistan, wrote a letter to the FDA asking for clarification on a confusingly worded regulation that could be interpreted as a ban on companies donating cigars to troops.

Categories: Today's Food News

Stepping up to the plate: Hospitals move toward healthy eating

Topix - Sun, 2016-10-23 10:07

A quick lunch at the hospital cafeteria doesn't have to be a burger and fries. In fact, finding a fast-food restaurant on the premises might not be as easy as it used to be.

Categories: Today's Food News