Firehouse Subs CEO Don Fox says the keys to brand success are simple: a passion for food, great atmosphere, great customer service and philanthropy.
Technology in food engineering and processing equipment coupled with better logistics has given companies the ability to specialize.
Despite increased consumer confidence, increased costs -- beef is up 39 percent -- are making it tough for restaurants to earn a profit.
Firebirds' new site includes streamlined reservations, click-to-call capabilities, directions, simplified gift card ordering and location-specific content.
Buy a pass and you can eat your choice of three tacos, chips and salsa every day from Dec. 5 through March 5.
Dave O'Connor will focus on marketing the Asian concept nationally and supporting franchisees.
Customers who order online using the promo code "CYBER" will get nearly half off.
An eight-hour social media campaign yielded a 389-percent increase in mentions of the brand on Twitter and a 24-percent increase in followers.
It has been estimated that about 20 percent of chefs, head cooks and cooks in the restaurant industry are undocumented immigrants.
Heat & Serve options have surged 20 percent over last year, and catering is up 18 percent.
The cloud-based point-of-sale solution tracks sales and manages items and inventory.
The new offering automatically syncs sales, payments, inventory, CRM and payroll data to QuickBooks.
Zoe's attributes the comp increase to an increase in transactions and product mix, combined with a 1.3-percent increase in price.
The partnership will encourage shoppers to patronize local restaurants while shopping on Small Business Saturday.