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The Australian Hotels Association claims the Fair Work Act is creating confusion and hardship among hoteliers and staff. Restaurants are not coping any better.
The way that the Fair Work Act deals with permanent employees, it's difficult to have flexibility without overtime and penalty payments. And that doesn't match up with the dynamic, seasonal hospitality industry. AHA spokesman Steven Fanner
And the Restaurant and Catering Association also recently called for the hospitality sector to be exempted from some Fair Work provisions, including the mandatory payment of penalty rates – double time and a half – on weekends and public holidays.
Since it's introduction in 2008 the Fair Work Act has been widely criticised by small business.