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Log In / Register | Mar 17, 2010

CBS' Undercover Boss Features Franchisors

Posted Sun, 2010/03/07 - 22:22 by Don Sniegowski
7-Eleven's CEO, Joe DePinto, appears on CBS' Undercover Boss
7-Eleven's CEO Joe DePinto appears on CBS's Undercover Boss

3 Top Franchises Pleasing Customers

Posted Wed, 2010/02/24 - 02:43 by Don Sniegowski

Ace Hardware store in Ohio, photo courtesy of Wikipedia

BusinessWeek’s fourth annual customer service awards is handed out not to companies like American Express but also to franchise brands. Out of 25 customer service champions, here are three franchisors from this year’s list of winners.

Toyota Illustrates Problems with Groupthink Governance

Posted Sat, 2010/02/13 - 07:43 by Don Sniegowski

Toyota has been slow in ordering recalls and inaccurate in assessing its problems. What has resulted is one of the greatest public relations nightmares in decades. The car maker and franchisor's problems sharply illustrate the failings of Japanese groupthink in corporate governance.

Insuring Risk for Pizza Deliveries

Posted Sun, 2010/02/07 - 04:39 by Don Sniegowski

Today, Super Bowl Sunday, is the biggest pizza delivery day of the year. Papa John's alone expects to deliver 600,000 pizza pies.

Don Sniegowski's picture

Apple iPad To Push Mobile Revolution

Posted Wed, 2010/01/27 - 02:36 by Don Sniegowski

McGraw-Hill’s publisher, Terry McGraw, revealed on Tuesday’s CNBC that the rumors of the Apple tablet are true and that 95% of their publications are ready for it.

U.S. Supreme Court Listens to Gas Station Franchisees

Posted Fri, 2010/01/22 - 03:47 by Don Sniegowski

On January 19, franchisees had a rare opportunity to be heard by the U.S. Supreme Court.

SBA Backs 504 Loans with $3B Guarantee

Posted Tue, 2010/01/12 - 04:05 by Don Sniegowski

A bill that passed last year to revive the secondary market for Small Business Administration 504 loans will kick off soon in an attempt to unlock credit for franchises and small businesses trying to expand.

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Using Dubious Numbers to Get Job Seekers to Bite

Posted Wed, 2010/01/06 - 11:39 by Don Sniegowski

An International Franchise Association franchise fact sheet from 1992 shows the incredible state of misinformation back before the Internet came of age. Here are some of the sales points from the flyer (pdf) that push bogus benefits of buying a franchise— any franchise— to outplaced corporate workers.

CNBC Interviews Dunkin's CEO

Posted Sun, 2009/12/13 - 01:35 by Don Sniegowski

Nigel Travis, CEO of Dunkin Brands, Inc., appeared on CNBC Thursday morning to discusses the company's outlook. He brought with him a huge Christmas box that contained thousands of gift cards to give New York consumers.

Great American Hoteliers: Pioneers of the Hotel Industry

Posted Thu, 2009/12/10 - 02:25 by Don Sniegowski
Book Information: 
Image of Great American Hoteliers: Pioneers of the Hotel Industry
Author: Stanley Turkel
Price: $29.95

Leave it to hotel consultant and prolific writer Stan Turkel to explore the careers of sixteen of the most outstanding leaders and innovators in the hotel industry. Such books are rare.