Log In / Register | May 23, 2012

Recognizing Pain Early for an Early Cure

Problems of Cold Stone Creamery have been paramount lately. Having worked with three CSC franchisees, I’m able to relate how their problems were resolved so that financial losses were minimized. 

Facing Payable Pressures? Here’s Help

I wanted some of the regular readers of my columns and the Blue MauMau community at large to know that I have been asked to present a free telephone seminar on what to do when business owners cannot pay their bills.

Why Wait Too Late?

Do you remember this old joke? Two friends meet, and one says, I heard you had a fire at your business.” And the other one quickly says, “Shush, it’s tomorrow”.

Failure Isn't Fatal

I deal with business folks every day who are facing failure. My advice: Look for the silver lining because it's there.

Rehabilitating or Liquidating Your Business, and Everything In-between

The effect of the credit crunch on so many businesses has had its toll on franchise operators, who have but six alternatives for relief available to them.

Debtor’s Dilemma. It’s Time to ACT!

A Debtor Must Face the Reality of His Plight and Act

Ouch! That’s about the one best word to describe my reaction after talking with those of you who called me, anonymously, to discuss problems related to cash flow. Most callers indicate inability to pay back loans, such as SBA, bank lines, family help. Many also have vendor debt and are struggling to pay some now, others later, and vice versa so that supplies keep coming. Worst of all, many owe their ZOR and cringe over that fact. Ouch!

So few realize that help is available. And help should not be in the realm of borrowing money to pay debt. Borrowed money IS debt, and usually serves only to increase the fragility of the situation. Instead, it’s time to look at and carefully consider what a Payables Manager can do. Ahem, but permit me to explain; and I’ve had 45 years experience working situations exactly as described above.

"Debt Be Not Proud"

The subprime mess is just the beginning of the credit crunch

The headline above is copied from one of the many economic reports that pass my desk.  Because we serve businesses and their owners with debt management, it is essential that I understand what my market is experiencing.  Daniel Gross, the Moneybox columnist for Slate and the business columnist for Newsweek, writes that the subprime woes may be a symptom - rather than a cause - of a broader economic malady.  He goes on to say that even as the economy continues to expand, more and more borrowers are having difficulty remaining current on their debt.  The franchisee/business operator is not just a cog in this big wheel; instead the franchisee must look at his individual situation. 

The franchisee, if unable to easily pay his bills must consider why.  Is it higher costs for goods and services he must buy?  Are his sales just a bit lower so that his sweetened, possibly unearned profits, are diminished?   What about his operating hours; are some too great for the sales generated? 

Certainly efficiency of his hired labor has to be considered. 

Poor Jenny, Didn’t have a Penny

A Multi-Unit Franchisee Sees Debt Trouble With Lease Commitments From Expansion 

Ira Gershwin wrote of Poor Jenny, who didn’t have a penny, and that’s about the same as a franchisee debtor who asked us for help. The problem, leases! The ZEE had three gift-goods stores in a thriving summer vacation/tourist city on the mid-Atlantic coast. Store one was downtown. Store two was in a shopping mall. Store three on a boardwalk by the beautiful sea, tourist infested from 10 AM till midnight seven days a week, but only about five months a year. Each lease ran to his corporation, and was guaranteed personally. The ZOR was not a party to any of the three leases.

Our debtor/client/franchisee, thrilled with profits since 1997 from store one, simultaneously ventured growth by expanding to the mall and to the boardwalk. Problems soon affected the other two locations. The mall had never attained substantial occupancy. Traffic was less than touted by the developer, one of the largest shopping center operators in the country. The year 2006 was a disaster; sales at all locations were less than half of 2005 sales. The cash crunch was excessive. By spring 2007, store sales at the mall were half the monthly rental.

We were hired.

"I Can't Do That!"

In Negotiating with A Franchisor During Bankruptcy, a Franchisee May Think, "I Can’t Do That!", But Here's Why They Can and Should

Too often I hear from a debtor, a franchisee, exclaiming,” I can’t do that!” He’s objecting to advice from me that a fiscal obligation be approached seeking a settlement.

Let me explain.

Knowing that a ‘contract’ exists, one carefully detailing what must be paid if such and such happens, my debtor/prospect rues that he must absolutely do what he contracted. In this instance, a ZEE, fiscally bankrupt, has closed his business, yet finds himself contractually obligated to pay money to his ZOR. I agree, the contract does call for complete satisfaction.

However, the ZEE hasn’t got the money!

The options are few, so thinks the ZEE. He can borrow money to satisfy his ‘contract’ obligation. He can approach the ZOR and beg relief and possibly arrange a long-term payout. Because the amount owed was big, and because this ZEE has many other big obligations he can consult a bankruptcy attorney and seek relief of all his debts.

All good alternatives, yes?

No!

Franchise Partner Blows Company Money in Vegas, Part Deux

Jury Refuses to Indict Wayward Partner

A prior blog, Franchise Partner Blows the Company Money in Vegas, described how a partner in a franchised business-to-business service operation had gone to Vegas, lost big and then converted money to himself from credit cards issued in the name of the business.  The problems are extensive, in that the ‘other partner’ (the good guy) had alone signed for the credit cards and was personally responsible. 

Once the fraud was discovered, the injured partner notified the states attorney’s office and sought a Grand Jury hearing.  The hearing was held in mid-September, and the Jury refused to indict!  The reason an indictment was refused was that the injured partner had the duty but failed to exercise oversight.  Thus, the law apparently turns a deaf ear when partners don’t watch each other.  I defer to Richard Solomon who far better than I can detail this legality.