Last week there was a big flap in the US about Footpath by Path Intelligence, a tracking software that detects the signal coming out of your mobile phone.
In a recent report "Keeping Up with the Mobile Consumer," the primary reason retailers are addressing a consumer mobile strategy is because they see that consumers are already using mobile as part of their shopping experience.
Last week I came across some research by Joan Williams, the Distinguished Professor and Founding Director of the Center for WorkLife Law at the University of California, Hastings College of the Law, along with her colleague Penelope Huang.
The prep for this week's article has been amazing in a car-wreck sort of way. You see the twisted hunks of metal and think, "Wow. I didn't know cars could do that!" and then you wince, because for whoever was inside, it had to hurt.
Recently I finished up my spring vendor user group blitz with Manhattan Associates' Momentum conference. I am always impressed with the very pragmatic and yet highly strategic stuff that Manhattan's customers are doing, particularly when it comes to the in-store side of cross-channel.
When one software company buys another, it is very rare to find a combination that doesn't result in some overlap or some pieces that come with the deal that just don't fit right into the vision of the combined footprint.
Crossview has been putting on an executive summit on cross-channel for a couple of years now, and I've found the topics covered there to be both very timely and very insightful.
