Today's news for the franchise & small biz owner

Log In / Register | May 19, 2013

My Evolving Mindset on the CEO as Rock Star

When politicians say their opinion on a particular subject has “evolved” you know you’re about to hear a complete flip-flop. I suppose it’s easier than saying “I was wrong.”

About JCP's Ron Johnson

As we bid a last farewell to Ron Johnson at JCP (or Penney, or whatever new name comes along) it’s worthy to take a look back at his sixteen month tenure.

"I Did Not See That Coming," Be Nimble

On February 27, I had the opportunity to participate in an internet radio show on Voice America with two other strong and successful women, Vicki Cantrell, SVP, Communities and Executive Directo

Employees Who Care

RSR has long sung the virtues of an empowered, knowledgeable workforce. It’s time to also sing the virtues of employees who care enough to do the right thing in a timely way.

Food Culture: Price Still Doesn't Trump Assortment

NRF’s Big Show is not the only conference that falls in January. And so less than a week after my time in New York City, I found myself winging off to Phoenix Arizona for FMI’s Midwinter Executive Conference.

Eleven Years after 9/11

Like most Americans, especially those with roots in New York City, the events of 9/11 had a very profound effect on me.

The Future of Merchandise Planning Incorporates Customer Segments

As many of you know, I was among the first IT execs in the United States to successfully implement a merchandise planning system.

Kicking the Promotions Habit

One good thing about vacations is they really do clear your head. So along with bringing back lots of photos of blue-footed boobies from my most recent holiday, I also brought back a fresh perspective. And those thoughts revolve around promotions.

Here Come the Millennials

As a certified Baby Boomer, I’ve grown quite accustomed to being catered to by every possible marketer over the course of my life.

Tech’s Role for a Smarter Store

In a recent survey, RSR asked retailers to self-identify the top uses of technology in their stores today. Technology has an ability to help maintain/improve the customer experience and increase revenue.