In Awuah et als v. Coverall North America, Inc, the Massachusetts Supreme Judicial Court (SJC) unanimously ruled that the cleaning service franchisor violated the Massachusetts Wage Act by the way it paid and charged its employees (franchisees).
A franchise contract is a long-term arrangement that sets forth the rights and obligations of franchisee and franchisor in the operation of a franchised business. A prospect need not pay great attention to its terms until proper due diligence investigating an opportunity has been done.
