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Log In / Register | Oct 20, 2017

Franchisees, Is It Fair?

So you bought a Hilton franchise because you believed that the Blackstone Group was a strong owner.

Are Franchisees Agents of Franchisors?

Did you read that a federal district court in Utah recently found evidence that a Best Western franchisee was actually the "agent" of the franchisor? The evidence was based on the fact that Best Western had strict requirements for its franchisees, showing its ultimate authority.

What Is A Hotel Manager?

In 1963, the Loews Hotel Corporation published a small booklet with 18 black and white photographs from vintage movies.

Carl Graham Fisher and the Lincoln Highway

In my 2009 book, "Great American Hoteliers: Pioneers of the Hotel Industry", I wrote the following:

Flagler's Ponce de León Hotel

The Ponce de León Hotel was built by millionaire Henry Morrison Flagler, Standard Oil co-founder (with John D. Rockefeller) and opened in 1888.

Hilton's Blunder: Penny Wise and Pound Foolish

Once in my hotel operating career, I was the Resident Manager of the Americana Hotel of New York, now the Sheraton New York Times Square Hotel.

John Q. Hammons (1919-2013): Master Hotel Developer and Builder

Have you taken notice that the hotel legend called "John Q." passed away at age 94?  He's been on a unique and singular track for 87 years and, if you didn't know who he was, you've missed one of the great hotelier/developers of our time. 

Turning Gray into Gold

There are now more Americans age 65 and older than at any other time in U.S. history.

Nobody Asked me, But... A Hotel Consultant's Eclectic Opinions

For the past 25 years, I have written hundreds of articles, columns, essays, editorials and blogs.  They have appeared in many different formats.

Nothing Like Home: Designing the Hotel Experience

The New York School of Interior Design (founded 1916) organized a panel discussion in conjunction with NYSID's current exhibition, "Designing the Luxury Hotel: Neal Price and the Inter-Con