A useful history lesson
Dunkin' Franchisees Tell How They Really Feel By: Janet Sparks (34 replies) Thu, 2008/02/14 - 18:27
- A useful history lesson By: RichardSolomon (2008-02-15 06:02)
- Krispy Kreme hung itself the same way By: (2008-02-15 08:44)
- Dunkin's Systemic Problem By: David Paris (2008-02-16 08:50)
- WHAT IS CORPORATE COMMUNICATION ? By: (2008-02-18 13:27)
- Wasn't it the franchisees who By: RichardSolomon (2008-02-15 09:20)
- Consumer Experience at a KK Franchise Is Special By: Bob Frankman (2008-02-15 10:24)
- it is not just zors By: FuwaFuwaUsagi (2008-02-15 17:56)
- And Richard...this is now quietly becoming Quiznoose's.... By: (2008-02-16 11:18)
- We intend to write our own history... By: Markdubinsky (2008-02-16 21:55)
- Hanged, sir By: RichardSolomon (2008-02-18 13:57)
- The "E" word By: Paul Steinberg (2008-02-15 11:47)
- Maybe so By: (2008-02-15 12:17)
- Alternate distribution HELPED Krispy Kreme? By: (2008-02-15 12:21)
- Different By: (2008-02-15 20:42)
- supermarkets, gas stations/ shoe shine parlours and brothels??? By: Markdubinsky (2008-02-16 20:45)
- What Did Brown Do To You? By: (2008-02-17 04:57)
- Is Stupid a Put Down? By: Les Stewart (2008-02-17 05:59)
- Sentenced to Hang By: (2008-02-18 14:10)
- Everyone has a natural By: RichardSolomon (2008-02-18 16:13)
- Dream Dinners & Super Suppers By: (2008-02-18 16:01)
- they are called testicles...grow some By: FuwaFuwaUsagi (2008-02-18 19:14)
- Example of Fuwa's Tag By: michael webster (2008-02-18 20:56)
- Shocking smugness and arrogance from an offender! By: (2008-02-18 20:02)
- Fuwa's Tag By: michael webster (2008-02-18 22:03)
- Dream Dinners, Supper Supers, & Supper Thyme By: (2008-02-21 21:59)
- Basic thinking would keep you from buying this By: (2008-02-22 10:46)
- If you want your ticket punched with compassion, By: RichardSolomon (2008-02-18 21:20)
- ... By: FuwaFuwaUsagi (2008-02-19 00:42)
- I think you are Right! Dream Dinners and Supper Supers! By: (2008-02-21 22:11)
- Compassion and Robbing Blind By: michael webster (2008-02-18 23:12)
- A Constructive Idea for Avoiding Conflicts about Insensitivity By: RichardSolomon (2008-02-19 05:53)
- Another candidate for The Chaplain's Office By: RichardSolomon (2008-02-19 09:24)
- Ummm, should not be whacked because ... By: Nick Bibby (2008-02-19 12:11)
- No, Michael. The ends... By: Les Stewart (2008-02-19 17:06)








A useful history lesson
Those of us who have been around a long time have seen this very same scenario played out in many businesses. It happened in Haagen Daz ice cream; in Hickory Farms specialty foods; just a couple of examples. If it isn't putting single distribution channel products into other brick and mortar stores, it's selling them on the Internet. Either way, it's the same scenario.
There has also been a great deal of litigation over this. In almost every instance, the franchisor prevailed. I'm sure that DD's lawyers are familiar with the litigation history.
This is always where the franchisors go when the new franchise sales revenue stream dries up. Something has to replace that revenue stream. Alternative distribution is usually the direction of choice.
History also tells us that alternative distribution will shrink the franchisee population. Nothing goes on forever, and life cycle dynamics always result in finding ways to milk the brand once it has become old and its growth stage is over. Milking this brand has now begun.--
Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School