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Log In / Register | Feb 25, 2018

In a Growing Economy, U.S. Restaurant Outlets Decline

Empty boxes in an empty, shuttered bakery
Empty cash drawer & boxes inside a shuttered QSR

The U.S. restaurant count reached 647,288 units in the autumn of 2017. That is a 2 percent decrease in the number of restaurant outlets from a year ago.

Gen Z Expects Food Flavor and Nutritional Benefit over Branding

Generation Z, those born from 1997 to present, now represent 27 percent of the U.S. population. They are a larger group than Millennials, and although only older Gen Zs are entering adulthood, their impact on the food industry is already being felt, finds a new study by international researcher The NPD Group.

Emerging Franchises Report From FranchiseGrade

This report on Emerging Franchises presents statistics on new franchise system performance over a 10 year period.

Facial Recognition Making Its Appearance in Restaurants

With facial recognition more accurate and more used than ever, such as to unlock the new iPhone X, restaurant operators have begun trying it out, with good results they say. The POS systems recognize customers and cut down on the time from their arrival to their food being served.

U.S. Way behind U.K. in Mobile Payments

Wendy's Mobile Payment

A writer for CNET, who is presumably a nerd, says that he found on a recent trip to the U.K. that mobile payments were much more ubiquitous there than on his home turf, the U.S., making them comfortable to use in comparison. While he doesn't make a point in his article of spending money at franchise locations or small businesses, he does point out the difficulties in mobile payments in America from the customer's point of view.

Eleven Brand Marketing Trends for 2018

“Legends of prediction are common throughout the spectrum of mankind. Gods speak, spirits speak, and computers speak,” author Ursula Le Guin wrote. What she missed, however, were consumers. Consumers speak too.

Can Burger Lovers Be Fooled by Mock Meats?

New plant-based burgers are tasting like meat thanks to a new technology. Paul Solman of PBS NewsHour investigates further.

Marriott Introduces IoT Hotel Room of the Future

Marriot IoT hotel room
       IoT yoga routines & wake-up alarms on verbal or mobile command

Marriott International, now the largest hotel company in the world since its acquisition of Starwood Hotels & Resorts last year, is working with Samsung and Legrand to create the hospitality industry’s Internet of Things (IoT) hotel room of the future.

Google Search and Maps Now Show Restaurant Wait Times

Crowd photoGoogle Search or Maps already predict restaurant wait times on computers. Soon those predictive wait times will be available on smart phones too to help people on the go plan the timing of their visit to restaurants.

How Chick-fil-A Innovates to Ratchet Up Pad Site Efficiencies

Eat Mor Chikin Kowz
Eat mor chikin kowz / photo by Forsaken Fotos

​Chick-fil-A's business success has muted many a former skeptic who didn't think it could be done on their terms. A challenge for the company in recent years has been changes in commercial real estate, much of it unfavorable. The company puts strong reliance on innovation to come up with solutions that work in the real world.