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Log In / Register | May 25, 2013

Free Online Pre-Entry Franchisee Education

Posted Wed, 2010-06-02 13:13 by Ray Borradale

The Australian Competition and Consumer Commission is to fund free online education for franchisees through the Asia-Pacific Centre for Franchising Excellence at Griffith University.

Survey: Towards Conflict Resolution

Posted Mon, 2010-05-10 19:17 by Ray Borradale

I typically wonder what factors influence those who respond and those who don’t respond to franchising surveys. This is a summary of selected categories from the ‘Towards Conflict Resolution’ survey from Australia's Griffith University’s Asia‐Pacific Centre for Franchising Excellence. The quantative research report is attached.

Lack of Trust Research

Posted Thu, 2010-04-22 04:25 by Ray Borradale

Lorelle Fraser from the Asia Pacific Centre for Franchising Excellence in Australia has concluded research into franchise conflict that suggests 1 in 4 franchisees don’t trust their franchisor. Apparently most do.

Coping With A Breach Notice

Posted Fri, 2009-12-11 15:48 by Ray Borradale

In quality franchise systems, a notice of breach of contract is an absolute last resort.  In any system, such a notice almost always produces angst no matter what the motivation behind it.