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Bakers Delight: A Decade of Destruction

Bakers DelightUnder current Australian law the Australian Competition and Consumer Commission ability to act against rogue franchising is severely limited. With a 2013 federal election due there is little likelihood that the 2009 promise to review the Franchising Code of Conduct will be kept.

Australian Franchising's Unhealthy Trend

I would like to believe that the results of the annual Griffith survey of franchisors was an indictment of the tainted franchising reputation in Australia indirectly referred to earlier this year by the Chairman of the Australian Competition and Consumer Commission however, the small business climate suggests there are far greater influences.

From The Book Of Bakers Delight; Longevity

This is not just a warning for Australian franchise investors. If you are ready to invest in a franchise brand you should consider what stage of franchise network growth your 'brand of choice' has achieved and what that might mean to any suggested financial success you have been promised.

Poolwerx Multi-Unit Growth

PoolwerxFranchisor John O’Brien is mighty proud of his Australian franchise and his increased revenue and expansion plans at Poolwerx. Franchisee turnover has ensured more territories become available under recent changes to franchise contracts up for renewal.

Baker’s Delight Targets 100 Gen Y

DBChristmas in Australia is a hot time for giving so I’m going to give a little early cheer to Bakers Delight. Anyone in serious franchising could really appreciate a strategy to capture a new wave of Gen Y franchisees especially as the old franchisees cannot manage to find a way out.

Federal MP Attacks Franchise Churning

Member for Gilmore Joanna Gash MP has blasted the Australian government for its franchising inaction and the Small Business Minister’s insistence that he will commit to nothing before the election lead up promises set to begin in 2013.

Wesfarmers To Acquire Bakers Delight?

A rumour has been floating around for some time that Australia's Bakers Delight franchise is in financial trouble. That its business model does not work; too many of its franchisees were going broke.

The Commonwealth Ombudsman, the ACCC and Bakers Delight

In Australia the Commonwealth Ombudsman investigates complaints relating to alleged non-performance of government agencies.  In this instance the Ombudsman has received a complaint that the ACCC’s investigation into Bakers Delight [COBS in North America] was ‘flawed and lacked procedural fairness’.

Franchisees Getting Happier

Some of the most respected franchise systems in Australia did not rate in this 10 Thousand Feet franchisee satisfaction survey. At least one of Australia’s most criticized franchise systems did.

ACCC Proceeds Against Refund Home Loans

The Australian Competition and Consumer Commission is taking action against Refund Home Loans claiming the franchisor misled franchisees regarding a ‘special’ relationship with the ACCC.