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Log In / Register | Jul 21, 2017

Appellate Revives Franchisee’s Defamation Claims against Cold Stone, Attorney Robert Zarco

An appeals court has now cleared the way for former Cold Stone Creamery franchisee Cecil Rolle to move forward with his defamation lawsuit against the franchisor and its legal counsel, Robert Zarco. The three-judge panel ruled on Wednesday that the alleged damaging remarks Cold Stone and its attorney made about the Florida ice cream shop owner after he appeared on a national television franchise expose were not protected as the trial court determined.

Puig: My Cold Stone Stores Are Profitable

MIAMI – Attorney Robert Zarco and his client Rodolfo F. Puig, franchisee of Cold Stone Creamery, have now declared that Puig’s three stores are profitable, despite having numerous tax liens, judgments and litigation from creditors against him.

Although Unable to Pay Bills, Cold Stone Owner Said on CNBC He was Profitable

L-R: Franchisee Rudy Puig and franchisor president Dan Beem
Franchisee Puig (left) and Cold Stone's president Dan Beem speaking on CNBC

MIAMI – Cold Stone Creamery franchisee Rudy Puig was spotlighted on national television in 2011 exclaiming to viewers, “All my stores have been profitable,” but court records show otherwise.

Tensions Rise at Cold Stone Creamery

PHOENIX - The National Independent Association of Cold Stone Creamery Franchisees recently sent out an email to all franchisees voicing its concern over price increases by the franchisor, pointing to a report by former franchisee Cecil Rolle, longtime advocate for owners struggling to make money on their stores.