The Franchise Owner's most trusted news source


Log In / Register | Apr 16, 2014

Express Oil Change & Service Centers Taps ManagerComplete for Online Training System

Austin-based company creates full-featured, configurable learning management system
for automotive industry leader

You Have Good Data...Now Get Smart!

In my prior blog, entitled You Can’t Fix What You Don’t See (posted 09/07/2012), I discussed the importance of having access to financial and operating information that is both timely and digestible. Let’s call that type of information “good data.”

Wendy’s Franchisees See Improvements in Back Office Software

RTIconnect business intelligence software for restaurant owners
A software dashboard reports restaurant hourly sales, speed and customers

LOUISVILLE — Mike Allen is a believer in the "value menu," and not just on his restaurant menu boards. After struggling with a frustrating and costly back office software system, the Florida Wendy's franchise owner replaced it with one that he says provides more information, accuracy and convenience at a fraction of the price he paid before.

Here Come the Millennials

As a certified Baby Boomer, I’ve grown quite accustomed to being catered to by every possible marketer over the course of my life.

Retailers BI Expectations Outstrip Reality

Most beneficial channel for real-time business intelligence, RSR Research

data source: RSR Research

Retailers' focus on new business intelligence and analytic capabilities highlights the importance of getting information faster with a greater focus on evaluating the entire value chain from source to consumption