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Log In / Register | Feb 22, 2017

Tensions Rise at Cold Stone Creamery

PHOENIX - The National Independent Association of Cold Stone Creamery Franchisees recently sent out an email to all franchisees voicing its concern over price increases by the franchisor, pointing to a report by former franchisee Cecil Rolle, longtime advocate for owners struggling to make money on their stores.

CNBC’s Behind the Counter Back on Air

Camp Bow Wow's CEO Heidi Ganahl speaks with CNBC
Camp Bow Wow's CEO Heidi Ganahl on CNBC.

ENGLEWOOD CLIFFS, N.J. – CNBC's hour-long program "Behind the Counter: The Untold Story of Franchising" will be back on air after a month and a half absence.

Point: Sue me, Bob Zarco

If Robert Zarco is going to sue everyone who speaks the truth about Cold Stone Creamery, he'd better hire a few more associates.

Cold Stone Creamery v. Lenora Foods

Don't believe financial performance representations made by the franchisor. And don't believe representations made by franchisees, either.