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Franchisee Group Sues Cold Stone

Franchisees say its time for Cold Stone Creamery to give an accounting of Gift Card
A Cold Stone Creamery, photo/blue maumau; Gift Card/Cold Stone web site

MIAMI – The law firm of Zarco Einhorn Salkowski & Brito, PA filed a lawsuit today on behalf of an independent franchisee association against franchisor Cold Stone Creamery for failing to give its members an accounting of monies collected from third-party vendors and the franchisor's gift card program.

Cold Stone Creamery Expansion on Ice

Melting ice cream
photo: jo-h

Franchising firm Cold Stone Creamery has not been able to sell franchises for months after it lapsed in renewing franchise disclosure documents.

25 Worst Franchises to Buy, 2011

A just shuttered Quiznos franchise among many in Kentucky
The scattered remains of a Quiznos franchise in Kentucky. photo/bmm

LEXINGTON, Ky. — Some of the perennial worst franchises to buy — hoagie sandwich shops, ice cream stops, and auto repair garages — dominate this year's list. The recession has only helped their failure rates climb.

CNBC’s Behind the Counter Back on Air

Camp Bow Wow's CEO Heidi Ganahl speaks with CNBC
Camp Bow Wow's CEO Heidi Ganahl on CNBC.

ENGLEWOOD CLIFFS, N.J. – CNBC's hour-long program "Behind the Counter: The Untold Story of Franchising" will be back on air after a month and a half absence.

Cold Stone Ice-Screams, CNBC Replies

The New York Post this morning reports that Cold Stone Creamery and a franchisee group are threatening CNBC.

Counterpoint: You Are Wrong, Steinberg

Let there be NO doubt, Robert Zarco and his law firm represent franchisees. Anybody who really knows my firm and the work we do knows that Robert Zarco is first and foremost the champion of franchisees across the country and around the world.

Point: Sue me, Bob Zarco

If Robert Zarco is going to sue everyone who speaks the truth about Cold Stone Creamery, he'd better hire a few more associates.

CNBC Shelves Cold Stone Story after Zarco Attacks

Cold Stone complains to CNBC that there show wasn't fair and CNBC pulls show
CNBC films a Cold Stone ice cream mix being made, source/CNBC

SCOTTSDALE, AZ –  CNBC unexpectedly pulled its documentary Behind the Counter: The Untold Story of Franchising after receiving a threatening letter from Kahala’s newly retained counsel Robert Zarco.

Behind the Counter: Untold Story of Franchising

CNBC airs Behind the Counter: The Inside Story of Franchising on Wednesday
Dog bliss at a Camp Bow Wow?, photo/CNBC trailer

Englewood Cliffs, NJ  — CNBC will air its hour-long look at franchising, in  "Behind the Counter: The Untold Story of Franchising." Reporter Darren Rovell takes an inside look at franchising, not an easy feat, and reveals the surprising realities.

Hoteliers Say Don’t Boycott Arizona

ATLANTA—In response to nationwide calls to boycott Arizona and its companies because the state recently enacted a controversial law that permits local police to demand residency proof for individuals who they suspect of being unlawfully here, the Asian American Hotel Owners Association (AAHOA) has come out in opposition to the new law, Arizona's SB1070 (pdf).