SAN CLEMENTE, Calif. — A California-based market researcher has issued its annual list of what quick service chains cultivate the best customer satisfaction.
Three quarters of Chrysler franchisees will each receive cash awards from their franchisor, Chrysler, ranging from $1,500 to $200k with the average award being $12,200.
Small business operators tend to believe that their first priority is to deliver quality in service and product to achieve customer satisfaction. But those who do are wrong.
