SAN CLEMENTE, Calif. — A California-based market researcher has issued its annual list of what quick service chains cultivate the best customer satisfaction.
Enraged over a lack of hot sauce packs in his take-out order, a Missouri man returned with a shotgun.
NEW YORK — A just released 2011 annual survey recognizes that customers rank Domino’s as number one among all major pizza chains in customer loyalty.
When you gotta go, you gotta go... and sometimes, gotta call the cops.
Three quarters of Chrysler franchisees will each receive cash awards from their franchisor, Chrysler, ranging from $1,500 to $200k with the average award being $12,200.
A customer in New Jersey climbed through the drive-thru window for his Filet-o-Fish.
Hosting the Olympics has caused Canuck cognitive dissonance.
Small business operators tend to believe that their first priority is to deliver quality in service and product to achieve customer satisfaction. But those who do are wrong.