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CEO Says Autocratic Leadership Inefficient

Patrick Doyle at Domino's Conference
Domino's CEO Doyle at a franchisee convention. Photo/Domino's Pizza

ANN ARBOR, Mich. — Patrick Doyle, president and chief executive officer of Domino's Pizza Inc. (NYSE:DPZ), speaks with Blue MauMau about why he pays so much attention to franchise owners and what style works best in leading them.

Domino’s CEO Patrick Doyle on Leading

Domino's Pizza CEO Patrick Doyle
Domino's Pizza CEO Patrick Doyle, photo care of Domino's

ANN ARBOR, Mich. — J. Patrick Doyle, president and chief executive officer of Domino's Pizza Inc. (NYSE: DPZ), speaks with Blue MauMau on the art of leading franchise owners.

Domino’s Dominates in Customer Loyalty

Domino's interacts with customers via playful photos and comments in Facebook

NEW YORK — A just released 2011 annual survey recognizes that customers rank Domino’s as number one among all major pizza chains in customer loyalty.

Top 20 Restaurant Commercials Named

Ace Metrix has come out with the top 20 restaurant commercials for 2010, rated by consumers for watchability and persuasiveness. 

Jet Blue Attendant, Hero or Jackass?

The recent meltdown by a JetBlue flight attendant highlight customer and employee relationships in a spectacular way. A lot of people are calling Steve Slater a folk hero.

From Minimum Wage Workers to High Performers

NEW YORK CITY — David Melton bakes pizzas, a lot of them. But among entrepreneurs, he is better known for taking minimum wage deliverymen and kneading them into millionaires.

Domino's and Subway Start Food Fight

Domino's CEO burning notice by Subway
Domino's CEO Burns Subway 'Cease and Desist' Letter. Photo/Domino's

A Slice of Fortune Amid Economic Gloom

Domino's deliveryman. Photo/Domino's U.K.

Private Eye Fails to Produce Evidence on Domino's Sharing Customer Database

A New York private investigator declared in a series of interviews some two weeks ago that Domino's Pizza was sharing its customer database.