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Log In / Register | Nov 23, 2014

How Dunkin' Plans To Attract Customers to Its Franchisees

Nigel Travis, CEO and chairman of Massachusetts-based franchisor Dunkin' Brands, speaks with Bloomberg about how the brand expects to attract more customers to its franchisees' businesses.

Dunkin’ Same-Store Sales Cool, Baskin’s Sizzle in Q3 2014

Dunkin' Donuts

CANTON, Mass. – Growth in same-restaurant sales for Dunkin' Donuts franchise owners in the United States came in at a disappointing 2 percent in its third quarter of 2014 compared to 4 percent for the same period last year. Sister company Baskin-Robbins recorded a stellar 5.8 percent in U.S. same-store sales.

Dunkin' Donuts Expands to California

Dunkin' Donuts has opened its first full expression locations on the West Coast—in Modesto and Santa Monica, California. They offer beverages, sandwiches and baked goods, along with comfortable restaurant seating and free Wi-Fi.

Baskin-Robbins Sells Free Franchises, with One Catch

What international franchisor has again begun offering free franchise agreements?

Hear-tell Hoot has learned that gargantuan ice cream franchisor Baskin-Robbins, owned by Dunkin' Brands,  is again offering free co-branded Baskin-Robbins store franchises to existing Dunkin Donuts operators, totally waiving its initial $12,500 franchise fee.

What Is the Cost of a Minimum Wage Hike?

Ex-chairman of the Council of Economic Advisors Alan Krueger and Dunkin' Brands CEO Nigel Travis discuss how a minimum wage hike might impact restaurants and businesses.

The Road to Carvel Is Paved with Franchise Failure

The Carvel chain has melted over the years from its high of 850 franchises to a puddle of 367 franchises. The Street reports that only 275 are full-service shops. Carvel, bought by private equity firm Roark Capital Group in 2001, wants change. The 80-year-old brand has a plan to put lipstick on this franchise pig.

Dunkin’ Franchisee Offers Employees Free College Education

Dunkin' employees prepare an order
Employees of Maine's The Wolak Group, which has branded Dunkin' Donut stores, prepare an order. Photo/Wolak Group

FALMOUTH, Maine – Dunkin' Donuts franchisee The Wolak Group has announced that it will offer 25 full-tuition scholarships to its employees for a two-year associate degree at College for America at Southern New Hampshire University (SNHU).

Dunkin’ Franchisee Ribeiro Reveals Elements of a Successful Entrepreneur

Dunkin' franchisee Luis Ribeiro of New York explains his path to 25 Dunkin' Donuts shops.

Inside Dunkin's C-Suite

From the Bloomberg video of looking at the C-Suite

Dunkin' CEO Nigel Travis. photo from Bloomberg's video

Bloomberg's Jeffrey Hayzlett visits the C-Suite at Dunkin' Brands Inc. to discover how the 63-year-old franchisor is reinventing itself and shaping its donut brand.

Dunkin' Franchisees’ National Supply Chain CEO to Bring Down Cost of Goods for Donut Shops

A single row of the National DCP, a supply chain cooperative owned by franchisees
A single row in one section of Dunkin' franchisees' massive NDCP. photo/bmm

The chief executive in charge of Dunkin's franchisee-owned national supply chain management company, Scott Carter, explains to franchisees: "If I can't see it, I can't measure it. If I can't measure it, I can't manage it and if I'm not managing it then I'm failing."