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Log In / Register | May 22, 2013

NLRB Issues Its First Social Media Decision

Posted Fri, 2012-09-21 09:35 by Mark Fijman

Although the National Labor Relations Board's Acting General Counsel has issued three advisory reports about his views on corporate social media policies within the past year, the Board had not decided an actual case.

Using Social Media the Right Way

Posted Wed, 2012-05-09 07:38 by Dave Tanaka
Chipotle's Back to the Start YouTube video
Chipotle contemplates problems of the modern world in YouTube video

Social media is being touted as important in promoting a business, but a lot of people can't quite fathom how it works. How is Facebook or Twitter going to help their business, and is it worth the time that they will have to take away from focusing on other essentials?

Be Likeable Says Red Mango Founder

Posted Tue, 2012-05-08 13:30 by BMM
Red Mango's David Kim (center)
Franchisees Dave and Jen Rothberg with founder Dan Kim (center)

DALLAS – How do you bring an international brand to the U.S., open more than 170 franchised stores in a credit crisis, win loyal customers for repeat business across North America, and earn the #1 Zagat rating in today's economy? "Be likeable," answers Dan Kim, founder and chief concept officer of Red Mango Inc.

NLRB Moderating Stance On Social Media?

Posted Tue, 2012-02-14 22:47 by Corbin Williston

What if a Tweet fell in the forest and nobody heard it?

The Hacker Way and Facebook

Posted Wed, 2012-02-08 12:01 by Paula Rosenblum

Reading through the millions of words discussing Facebook’s impending IPO, and striving to distract myself from deep-seeded envy of everyone who has worked there and is holding stock options, I came upon a letter from founder Mark Zuckerberg, who wrote to potential shareholders about “The Hacker Way".

Why Franchisors Need To Use Social Media

Posted Sat, 2011-11-05 14:01 by Ed Teixeira

Franchisors need to get on the social media bandwagon. Reports that measure social media indicate that its use continues to grow and that it's being used by more and more people.

Top Hotels Most Easily Dinged by Online Griping

Posted Mon, 2011-03-14 00:44 by BMM
A customer ranking on Yelp

Researcher and customer experience consultant Bruce Temkin lists twenty brands in the travel and hospitality industry that are most susceptible to be dragged down by negative customer comments in social media sites like Yelp, Facebook or Twitter.

Mobile Competition Trends

Posted Wed, 2011-02-09 19:25 by Joe Barbat

The biggest threat to wireless competition right now is the battle between Google's HotPot and Facebook's Places new messaging services.