WABAN, Mass. – Customers rank Papa John's and Chick-fil-A as having delivered the best customer experience among quick service restaurant brands in 2015, according to this year's annual survey of 10,000 consumers in America.
American consumers made 61 billion visits to restaurants in the year ending May 2014. Consumers have roughly been making that same number of visits for years, despite a growing population in the United States of 0.7 percent per year.
SEATTLE – On Sunday evening Jeff Bezos, CEO of multinational e-commerce company Amazon.com (NASDAQ:AMZN), said on CBS News' 60 Minutes television show that his firm is experimenting with delivering its products using drones.