Today's news for the franchise & small biz owner

Log In / Register | May 21, 2013

Restaurants Must Build Customer Loyalty

Data: The NPD Group/Planning for Growth in the New Normal Marketplace

CHICAGO — With little to no growth forecasted for the restaurant industry over the next several years and consumer frugality being the "new norm," restaurants will need to cater to the needs of their cost-conscious customers to build loyalty and enhance value, according to market researcher The NPD Group.

Fast Food Stock Slump Blamed for Dow Decline

With Americans spending less money on eating out last month, McDonald’s and other fast-food company stocks slumped, holding back The Dow Jones industrial average.

EEOC Announces Targeted Enforcement Efforts in the Workplace

In the aftermath of the election, all employers should be mindful of the Equal Employment Opportunity Commission’s ("EEOC") recently announced Strategic Enforcement Plan ("SEP") for 2013 – 2016.

NYC Fast Food Workers Strike to Double Pay Rate

Workers at some of franchising's biggest chains, such as McDonald's, Burger King, Wendy's and Taco Bell, went on strike in New York City on Thursday.

Multiunit Franchisee Ed Doherty Remembers Roy Rogers

A Little Falls, NY Roy Rogers. photo/wikipedia

The twelfth largest franchise owner in the United States, Ed Doherty, has gone through the hard knocks of franchise life.

Drive-Thru Still Puts the Fast in Fast Food Restaurants

Singer Steve Tyler of Aerosmith fame mans the drive thru in a Burger King commercial
Burger King commerical: Singer Steve Tyler manning a drive thru

CHICAGO — Decades after drive-thru windows first appeared on the American fast food restaurant scene, the now ubiquitous dining speedways are still growing. Last year 12.4 billion visits were made through fast food drive-thrus, a two percent increase over prior year, according to market researcher The NPD Group.

KFC Ireland Franchise Loses $2.5M

More evidence that KFC outlets in the developed world, not just the U.S., are struggling.

Smashburger CEO Touts Success, Strategy

A door to a new Smashburger in Louisville, Ky
A door to a new Smashburger in Louisville, Ky

David Prokupek, CEO of Smashburger, is proud in being recognized by Forbes as America’s Most Promising Company. As a self-proclaimed “serial entrepreneur,” Prokupek plans on proving the magazine to be right.

Taco Bell Serves Breakfast in the West

IRVINE, Calif. — Last Thursday Taco Bell launched the first items in its new breakfast platform. Eleven breakfast items ranging from 99 cents to $2.79 will be offered in 10 Western states.

Burger King Tries Home Delivery

Responding to the challenge that Wendy's system-wide sales looks likely to overtake it this year, Burger King is test-driving a $2 home delivery service in the Washington D.C. area on orders of $8 and up.