Wichita franchisee Garrett Peterman (front) at work. Photo/Two Men
LANSING, Mich. — Randy Shacka takes time to talk with Blue MauMau about an extraordinary area where his company stands out. Franchisor Two Men and a Truck measures performance not only of its own franchising company, but also almost everything at the franchise level, including their bottom line. That puts his firm in a rarified area that few franchising firms can emulate.