Franchise consultant and founder of the Continental Franchise Review newsletter Tom Murphy died a week ago last Saturday at age 93, after a short illness. Having known Tom for almost 30 years, I seldom imagined a time that he would no longer be a part of my life in franchising.
Former Cold Stone Creamery multiunit franchisee Frank Caperino
SAN DIEGO — Former Cold Stone Creamery multiunit franchise owner and once president of its franchisee association, Frank Caperino, speaks with Blue MauMau about how Cold Stone Creamery has lost the love of the brand. Caperino paints a dim scene scene of buying and running a franchise with under the Cold Stone Creamery brand.