PODCAST — Soft pretzel chain Auntie Anne's is engaged in a franchisee love affair. Satisfaction among its 300-plus franchise owner-operators is second to none in franchising. 5:01 minutes (2.01 MB)
SAN DIEGO (Blue MauMau) - Mr. Robert Purvin, a franchise law expert and chair of the American Association of Franchisees and Dealers, discusses his disappointment over the last decade on the lack of progress franchisees have made in protecting their rights.
