CORAL SPRINGS, Fla. — The founder and CEO of Vantage Hospitality, one of the world’s largest hotel companies, unconventionally says that franchisees run chains better than franchisors. Elected franchisee representatives give the marching orders at the Vantage hotel lines. 9:42 minutes (4.45 MB)
SACRAMENTO — Franchisee Keith Miller argues that franchise chains can outperform the competition when they put owner-operators in charge of national functions like marketing and the supply chain. Want proof? Then look no further than America’s largest franchise chain by number of stores – Subway. 9:55 minutes (4.54 MB)
