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Log In / Register | Apr 18, 2014

NewcrestImage Names Cathy Kuzski as President, Management Division

IRVING, Tex. – Cathy Kuzski has joined NewcrestImage as president of the management division, with responsibility for operating the company's growing portfolio of properties.

The Greenbrier Hotel

The Greenbrier Hotel, West Virginia – The original hotel, the Grand Central Hotel, was built on this site in 1858. It was known as "The White" and later "The Old White".

Differences in Attitude Can Make or Break a Company

In my career, I have attended probably several hundred professional conferences and meetings. Some of these were local or state hospitality associations, many were brand related and others were for specialized development for my team or myself.

Expedia's CEO Khosrowsahi on OTA

"There is no gatekeeper anymore," says Dara Khosrowshahi, president and chief executive officer of Expedia to the Cornell School of Hotel Management. That is a surprising statement since many in the past have considered Expedia a gatekeeper for hotel bookings.

Building Value Now and for the Future

In our ongoing work with literally hundreds of hotel owners and general managers each year in training sessions and in one on one discussion, it is apparent that there is a challenge and struggle to balance strategies to meet both short and long goals.

CEO Bloss Talks about Hospitality's Kickback Problem

Raining Money

LAS VEGAS—CEO Roger Bloss spoke with Blue MauMau about the problems of bribes and kickbacks in the hotel industry during his company’s annual conference a year ago in Las Vegas.


4:16 minutes (3.2 MB)

Chick-fil-A Stealthily Upgrades to Healthier Food

Chick-fil-A has implemented healthy ingredients but done so stealthily so consumers wouldn't focus on the changes.

Using a Drone in Servicing Hotels

Joe Smith of FreeHotelCoupons.com pilots a drone from his iPhone
Joe Smith pilots his drone from an iPhone

KNOXVILLE, Tenn.—There is lot of buzz about using drones commercially. Could restaurant owners use it as a cheaper delivery system? Could hoteliers use drone services?

What Makes a City Great?

What makes a city great? I wrote back in August, "Among many qualities, one that is often overlooked is the quality and quantity of its water supply."

Gluten Avoiders Reach New High in 2013

  "I'm trying to cut back/avoid gluten in my diet."
NPD Tracks Gluten Avoidance
Source: NPD Group/Dieting Monitor, 52 week year ending Jan. 30, '13

CHICAGO —As of this January about a third of U.S. adults say they want to cut down or be free of gluten in their diets, the highest percentage making this claim since market researcher The NPD Group, began asking the question in 2009.