Marriott has been jamming its own guests' personal Wi-Fi networks, forcing them to use the hotel's network, often at a price, or to get off the Internet altogether.
A Seattle restaurant owner is suing Google, saying its listing of his restaurant mistakenly showed that it was closed weekends and Mondays, his busiest days, causing business to collapse and the restaurant to shutter its doors.
Amenities and features add considerably to the pleasure of a stay in a hotel.
Instead of emphasizing amenities, some hotels focus on making extraordinary local experiences available for their guests.
In the second half of Mike Leven's interview, he talks about AAHOA, which he co-founded, and what people are doing right and wrong in the hotel business.
Mike Leven, president and COO of the Las Vegas Sands, is a central figure in the hotel industry, where his career has spanned more than 50 years.
In late July, public confidence in hotel security took a major blow.
Some Louisville, Kentucky hotel owners want their establishments to be a holiday destination, not just a place to stay, and they're spending millions to accomplish just that.
Buying hotels usually means obtaining financing. Jeffrey Steiner, a hotel attorney, says there are ten things that a hotel buyer may not know about loans.
A Cornell University study confirms what hospitality operators have long suspected—social media reviews drive hotel reservations. Moreover, they boost hotel pricing power.
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