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Log In / Register | Dec 21, 2014

Seattle Restaurant Owner Sues Google over Inaccurate Listing

A Seattle restaurant owner is suing Google, saying its listing of his restaurant mistakenly showed that it was closed weekends and Mondays, his busiest days, causing business to collapse and the restaurant to shutter its doors.

8 Pioneering Hotels That Changed the Industry

Amenities and features add considerably to the pleasure of a stay in a hotel.

Hotel Experiences, not Amenities

Instead of emphasizing amenities, some hotels focus on making extraordinary local experiences available for their guests.

Part 2 of Mike Leven Interview

In the second half of Mike Leven's interview, he talks about AAHOA, which he co-founded, and what people are doing right and wrong in the hotel business.

Interview with Mike Leven of the Las Vegas Sands

Mike Leven, president and COO of the Las Vegas Sands, is a central figure in the hotel industry, where his career has spanned more than 50 years.

Hacker Exposes Hotel Electronic Lock Vulnerability

In late July, public confidence in hotel security took a major blow.

Downtown Louisville Hotels Have Christmas Spirit

Some Louisville, Kentucky hotel owners want their establishments to be a holiday destination, not just a place to stay, and they're spending millions to accomplish just that. 

Ten Things Every Hotel Borrower Should Know

Buying hotels usually means obtaining financing. Jeffrey Steiner, a hotel attorney, says there are ten things that a hotel buyer may not know about loans.

Cornell Study Links Hotel Reviews to Bookings

A Cornell University study confirms what hospitality operators have long suspected—social media reviews drive hotel reservations. Moreover, they boost hotel pricing power.

Hotel Guests and the Hassles They Face

What unnecessarily annoys hotel guests when they stay at a hotel? Thomas Sowell, a well-known economist at Stanford University, writes on a different topic for him, the aggravations he's encountered at hotels.