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How Franchisors Can Short Circuit Independent Franchisee Associations

Benjamin Lawrence
Prof. Benjamin Lawrence

Benjamin Lawrence, assistant professor of food and beverage management at Cornell University's School of Hotel Administration speaks about how franchisors can short circuit independent franchisee associations from fully developing.


5:06 minutes (2.34 MB)

Alaska’s Halcro Case Shows Franchisee Associations Are Needed

As franchisees everywhere applaud the hard fought, long term and just outcome of this case, it is important that certain lessons be learned that might help prevent similar unnecessary disputes reach the stage that this case did.

7-Eleven National Franchisee Coalition Chair Defeated

photo/ps

DANA POINT, Calif. – Veteran 7-Eleven store owner Joe Galea beat out two-term incumbent Bruce Maples last week in the election of chairman for the National Coalition of Associations of 7-Eleven Franchisees.

Franchisees Trust Co-ops and Democracy More

ITHACA, N.Y. — In this final piece of a two-part series, Benjamin Lawrence, assistant professor of food and beverage management at Cornell University's School of Hotel Administration, surmises that franchisee associations must support their members' right to assemble and speak, that cooperatives are great instruments for franchise systems, and that democratically elected leaders are important in incorporating sub-groups.

IFA Convention Can Use a Tune Up

While attending the 2012 International Franchise Association convention in Orlando this week, I could not help but note that the more things change the more they stay the same.

Changing of Guard at Coalition of Franchisee Associations

WASHINGTON, D.C. — A new board of directors was swept into the Coalition of Franchisee Associations at the stroke of midnight, January 1, 2012.

Independent Franchisee Associations Grow

Experts estimate that there are 300 to 400 independent organized groups of franchisees, which are increasing.

If a Franchisor Loses Interest in Franchising

Many years ago I heard a story, which I believe is accurate, the then McDonald's CEO Ray Kroc spoke at Harvard Business School and confounded the students and faculty by asking what business McDonald's is in.

De-franchising the Re-franchisors

It is becoming more of a regular tactic for bitter or angry and frustrated franchisees to publish anti-brand websites. Few come about with any real dispute resolution strategy and some are downright dangerous. Some strive to protect franchisee investments.

Franchisees Paint Grim Scenes of Dunkin'

Former Dunkin' franchisee Irwin Barkan and New York attorney Paul Steinberg give testimony to Massachusetts lawmakers on Dunkin' franchising practices
Former franchisee Irwin Barkan and NY attorney Paul Steinberg testify

BOSTON — Franchisees painted a grim picture of franchisor Dunkin' Donuts for legislators at the Massachusetts State House in Boston.