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Log In / Register | May 22, 2013

Hotel Guests and the Hassles They Face

Posted Tue, 2012-11-20 09:36 by Pualani Jensen

What unnecessarily annoys hotel guests when they stay at a hotel? Thomas Sowell, a well-known economist at Stanford University, writes on a different topic for him, the aggravations he's encountered at hotels.

Getting to Yes by Walking Around

Posted Fri, 2010-12-03 09:57 by Don Sniegowski

Mediator William Ury, author of "Getting to Yes," offers an elegantly simple (but not easy) way to create agreement in even the most difficult situations. Think Middle East.

Operators Tap into Text Messaging

Posted Thu, 2010-07-01 16:25 by Darnelle White
SMS Text Messaging
Niklas Bildhauer/Wikimedia Commons

Franchise Performance Compliance Review, Indispensible

Posted Tue, 2009-06-02 06:38 by RichardSolomon

There is a lot on everyone’s plate these days. There is a lot on everyone’s plate every day in every successful franchise system. No one can rest on laurels or on anything else.