A photo taken last October of Tom Feltenstein and Barry Klein, two McDonald's greats who started back in Ray Kroc's time, has the picture taker looking back in appreciation to when the two "experienced a time in our industry that is critical to our history."
Although McDonald's franchisees are generally pleased with the business outlook for the next six months, they are increasingly frustrated with the franchisor's pricing strategy.
With unusual franchise practices, Chick-fil-A is heads and shoulders above its competitors in store performance. So why aren't franchisors adapting its model of limiting what a franchise owner can own?
Barry Klein, creator of the Ronald McDonald character, tells how it happened and gives his take on how advertising and parenting have changed since then.
The Wall Street Journal highlights a study conducted by market research firm CustomersDNA LLC. It finds that McDonald's coffee consumers are more loyal to the Golden Arches than the customers who frequent Starbucks and Dunkin' Donuts.
Buy a franchise or go it alone? Raki Shah, who writes the atma business (atmabus) blog, takes note of last week's Archos IPO, the largest for a franchisee ever.
