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Log In / Register | Jul 21, 2017

Appellate Revives Franchisee’s Defamation Claims against Cold Stone, Attorney Robert Zarco

An appeals court has now cleared the way for former Cold Stone Creamery franchisee Cecil Rolle to move forward with his defamation lawsuit against the franchisor and its legal counsel, Robert Zarco. The three-judge panel ruled on Wednesday that the alleged damaging remarks Cold Stone and its attorney made about the Florida ice cream shop owner after he appeared on a national television franchise expose were not protected as the trial court determined.

Cold Stone Goes after Franchisee Assn Leaders

Cold Stone Creamery

PHOENIX – After Cold Stone Creamery recognized a new independent franchisee association, the franchisor turned its back on those very franchisees who dared ask for too much—more transparency.*

NIACCF Memorandum: President's Update

As 2011 winds down and I reflect on the past year, I am extremely proud of the accomplishments of the NIACCF.  In such a short amount of time, we hired an attorney to form our association,

Tensions Rise at Cold Stone Creamery

PHOENIX - The National Independent Association of Cold Stone Creamery Franchisees recently sent out an email to all franchisees voicing its concern over price increases by the franchisor, pointing to a report by former franchisee Cecil Rolle, longtime advocate for owners struggling to make money on their stores.