Bahjat Shariff, Leah Chase and Jorge Levy were presented with the 2012 Faces of Diversity American Dream awards by the National Restaurant Association during a celebratory dinner in Washington, D.C. last week.
BusinessWeek’s fourth annual customer service awards is handed out not to companies like American Express but also to franchise brands. Out of 25 customer service champions, here are three franchisors from this year’s list of winners.
Sales in Panera Bread company-owned stores rose almost 7 percent during the first 27 days of the third quarter while sales in franchise stores rose 6.3 percent.