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If Chains Are Growing, Why Does Everyone Talk about Independents?

I recently attended an excellent conference in Hamburg, Germany put on by Gretel Weiss, the publisher of FoodService Europe & Middle East magazine. The crowd there was fantastic. There are great sponsors and there is always great content.  One of the presenters waxed eloquent about the dynamic and creative foodservice developments in lower Manhattan and Brooklyn, saying that these things were on their way across the US and to Europe.

Convenience Stores Take Big Bite out of Pizza Servings

CHICAGO – Loads of pizza dough are making their way to convenience stores and into consumer stomachs. How much are convenience stores eating into traditional quick service restaurants' servings? Restaurant researcher The NPD Group provides this insight: Servings of pizza ordered by convenience stores increased by over 20 percent in the year ending in February 2015 compared to the previous year.

Zees Face Their Own Problems as McD Workers Press for Higher Minimum Pay

McDonald's Now Hiring. Photo by Blue MauMauWith demonstrations for higher worker wages heating up Wednesday at quick service restaurants across America and the world, attention is falling on the squeezed profit margins and weakened independence of McDonald's franchisees.

Chick-fil-A and Papa John’s Ranked Best by Customers

QSRs ranked by top Customer Experience

WABAN, Mass. – Customers rank Papa John's and Chick-fil-A as having delivered the best customer experience among quick service restaurant brands in 2015, according to this year's annual survey of 10,000 consumers in America.

Franchisee Community Speaks out on Quiznos’ New Path

DENVER – As Quiznos addressed the company's franchise community on January 12, expressing the organization's commitment to supporting franchisees and turning around the brand, some store owners are questioning its strategy. Others are applauding it.

Subway Celebrates 30,000th North American Store Opening

MILFORD, Conn. –Subway on Tuesday announced that in 2014 it opened its 30,000th North American store. The quick service restaurant was in the United States –at Virginia's George Mason University campus, to be exact.

McDonald’s Excludes Shareholder Proposal for Raising Worker Pay

OAKBROOK, Illinois – A McDonald's shareholder has submitted a proposal to be included in the company's 2015 proxy statement asking the board of directors to raise the pay rate of fast food workers to $11 an hour.

McDonald’s Hit Hard in August, Down 3.7%

The wall of a McDonald's in Bronx
A McDonald's in northeastern U.S.| photo/ps

OAK BROOK, Ill. – McDonald's Corporation this morning announced that its U.S. same-restaurant sales decreased 2.8 percent in August, the fourth month of consecutive sales drops.

Chain Restaurant Traffic Flat, Independents Shrink in Q2

Independent vs Chain restaurant growth for consumer visits and restaurant unit count
Chart: Blue MauMau; Data: NPD

CHICAGO —The marketing clout of major and small restaurant chains in the United States was able to keep total consumer visits from dipping during the April through June quarter. Visits were flat for the restaurant industry. That is better news than independent restaurants, which saw a decline in consumer visits of 2 percent for the quarter, reports foodservice researcher The NPD Group. 

Avenue Capital Sues Quiznos Former Ownership for Fraud

New Quiznos headquarters in Denver
Quiznos headquarters moves from downtown Denver. Shutters company store prototype. photo/js

DENVER—Multi-billionaire hedge fund investors Avenue Capital and Fortress Investments filed a federal lawsuit against Quiznos former owners Richard ‘Ric’ Schaden, father Dick Schaden and key executives.