Franchisor John O’Brien is mighty proud of his Australian franchise and his increased revenue and expansion plans at Poolwerx. Franchisee turnover has ensured more territories become available under recent changes to franchise contracts up for renewal.
Christmas in Australia is a hot time for giving so I’m going to give a little early cheer to Bakers Delight. Anyone in serious franchising could really appreciate a strategy to capture a new wave of Gen Y franchisees especially as the old franchisees cannot manage to find a way out.
Isn’t it about time Australian franchisees were given a fair go when it comes to interpreting s47 of the Trade Practise Act 1974. I imagine the US equivalent ‘tie in’ legislation is a little more complicated.
In Australia the Commonwealth Ombudsman investigates complaints relating to alleged non-performance of government agencies. In this instance the Ombudsman has received a complaint that the ACCC’s investigation into Bakers Delight [COBS in North America] was ‘flawed and lacked procedural fairness’.