Toyota has been slow in ordering recalls and inaccurate in assessing its problems. What has resulted is one of the greatest public relations nightmares in decades. The car maker and franchisor's problems sharply illustrate the failings of Japanese groupthink in corporate governance.
Coming at the worst possible time for auto dealers, around the world it has been estimated that 7.7M Toyotas are to be recalled, 2.3N in the US, due to safety concerns related to sticking accelerator peddles.