Today's news for the franchise & small biz owner

Log In / Register | May 21, 2013

McDonald's Best for Value, Service, Customers Say

A recent survey of American restaurant patrons shows that when it comes to what factors influence which quick-service restaurants get visited the most, value is tops (58%), then convenience (57%

NYC Fast Food Workers Strike to Double Pay Rate

Workers at some of franchising's biggest chains, such as McDonald's, Burger King, Wendy's and Taco Bell, went on strike in New York City on Thursday.

Settlement of EEOC Lawsuit Against Wendy's Franchisee Offers Lesson

A Wendy’s franchisee’s settlement this week of an Equal Employment Opportunity Commission (“EEOC”) lawsuit, brought under the Americans with Disabilities Act (“ADA”), highlights both the increased aggressiveness of the federal agency toward fast food restaurants as well the need for employers to engage in an interactive process with job applicants and employees to make reasonable accommodations under the ADA.

Wendy’s Franchisees See Improvements in Back Office Software

RTIconnect business intelligence software for restaurant owners
A software dashboard reports restaurant hourly sales, speed and customers

LOUISVILLE — Mike Allen is a believer in the "value menu," and not just on his restaurant menu boards. After struggling with a frustrating and costly back office software system, the Florida Wendy's franchise owner replaced it with one that he says provides more information, accuracy and convenience at a fraction of the price he paid before.

Restaurant Sales and Earnings Misses Due to Marketing Miscues?

In May, a batch of disappointing restaurant sales/and/or earnings news were delivered: Wendy’s (WEN), Red Robin (RRGB) and Ruby Tuesday’s (RT).

Wendy’s Now Number Two

Wendy's Old Fashion Hamburgers sign in Utah
Wendy's flying high. (Photo by thrasher8105)

Wendy's domestic sales in 2011 have passed up former #2 burger chain giant, Burger King Holdings Inc.

Wendy's Wants to Stop Franchisee from Using Brand

Wendy's International has asked for a court injunction to stop a franchisee with restaurants in Montana, Oregon and Washington from using its brand. Why does Wendy's want to terminate the agreement and have the franchisee pull down its trademarks?

Eight Great Christmas Commercials

In the spirit of the Christmas season, here are eight cool holiday commercials from years past.

Wendy’s President to Return to Franchise

North America president David Karam is leaving the employ of Wendy's to return to his own Ohio-based multiunit franchise that operates 151 Wendy's restaurants.

Wendy’s Wants a Bite of Five Guys

photo:wendy's web site

Fresh from Yum Brands, the new CEO of the Wendy's brand has big burger plans.