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Log In / Register | Apr 24, 2014

Australia Introduces Farcical Franchisee Protection

There have been thousands of franchisees destroyed while waiting for these improvements to Australia's Franchising Code of Conduct over more than 10 years.

Are the New Burger King Healthier Fries an Oxymoron?

Health Fact: Some one 25 years old today will live 2.5 additional healthier years than a person born two decades ago. The nuance in that statement is the “healthier” part.

McDonald’s July Sales Beat Flat Expectations

Golden Arches in New York City

OAK BROOK, Ill.—McDonald's Corporation on Thursday announced that U.S. comparable sales for stores opened at least 13 months were slightly better than the grim expectations.

Quick Service Restaurants Face Food Fight

Only Wall Street financial analysts could spin a prolonged daunting food sales market share fight as good news.

McDonald's Best for Value, Service, Customers Say

A recent survey of American restaurant patrons shows that when it comes to what factors influence which quick-service restaurants get visited the most, value is tops (58%), then convenience (57%

NYC Fast Food Workers Strike to Double Pay Rate

Workers at some of franchising's biggest chains, such as McDonald's, Burger King, Wendy's and Taco Bell, went on strike in New York City on Thursday.

Settlement of EEOC Lawsuit Against Wendy's Franchisee Offers Lesson

A Wendy’s franchisee’s settlement this week of an Equal Employment Opportunity Commission (“EEOC”) lawsuit, brought under the Americans with Disabilities Act (“ADA”), highlights both the increased aggressiveness of the federal agency toward fast food restaurants as well the need for employers to engage in an interactive process with job applicants and employees to make reasonable accommodations under the ADA.

Wendy’s Franchisees See Improvements in Back Office Software

RTIconnect business intelligence software for restaurant owners
A software dashboard reports restaurant hourly sales, speed and customers

LOUISVILLE — Mike Allen is a believer in the "value menu," and not just on his restaurant menu boards. After struggling with a frustrating and costly back office software system, the Florida Wendy's franchise owner replaced it with one that he says provides more information, accuracy and convenience at a fraction of the price he paid before.

Restaurant Sales and Earnings Misses Due to Marketing Miscues?

In May, a batch of disappointing restaurant sales/and/or earnings news were delivered: Wendy’s (WEN), Red Robin (RRGB) and Ruby Tuesday’s (RT).

Wendy’s Now Number Two

Wendy's Old Fashion Hamburgers sign in Utah
Wendy's flying high. (Photo by thrasher8105)

Wendy's domestic sales in 2011 have passed up former #2 burger chain giant, Burger King Holdings Inc.