The Franchise Owner's most trusted news source

Log In / Register | Dec 17, 2017
  • MAACO   6 days 20 min ago

    Most people don't look at the basics behind the business they want to enter. You beautifully encapsulate the nature of the auto-painting business as I know it to be and you identify what happens when corporate management changes. Most often, the son/daughter that takes over from the founder, or the kick-ass CEO who is hired to "take the corporation to the next level" is simply unable to recognize that none of the basics need to be changed and nobody has to run around urinating on shrubbery. You have placed your finger on the problem and frankly - people reading here should be sending you a consulting fee.

  • Nothing is Sweet about Candy Bouquet!   1 week 6 days ago

    Then web site is no longer working. Is the franchise closed?

  • Nothing is Sweet about Candy Bouquet!   2 weeks 3 days ago

    Has this franchise organization finally shut down?

  • Nothing is Sweet about Candy Bouquet!   2 weeks 6 days ago

    Has this franchise organization finally closed for good?

  • ATM Franchise - ACFN   6 weeks 4 days ago

    Our business invested $$$ into Acfn. One year later it is worthless. Never invest with Acfn.

  • Dear Franny (Guests Post Questions Here)   6 weeks 6 days ago

    I love your website and enjoy reading the news. However, I am upset that there are three articles about Firehouse Subs that ring completely untrue. I have been a supplier for over 20 years and also involved in a franchise business with them. I have never experienced anything but professionalism, generosity, support, and loyalty to their franchisee's, suppliers, and employees.
    Can you please remove the articles as they are slanderous, and completely untrue. It seems Mr. Roger's has an axe to grind and motivated for reasons I do not understand.

    Thank you.

  • MAACO   9 weeks 2 days ago

    I too ruined my life with buying a MAACO franchise. Don't be stupid like the rest of us. If you read this it is not too late for you.

  • MAACO   10 weeks 4 days ago

    You hit the nail on the head. I'm not blaming Maaco Corporate but when you have rusty cars and delamination on every panel, how can you paint a car for an ARO of 3-5 hundred? The people that are attracted to the Maaco Marketing "Give Away" have cars that should have had attention years and years ago. So out of the 5 that comes to your door, MAYBE 2 would qualify. We pay for in house marketing week after week that does not bring traffic to my shop's door. The old "Half Price" sale no longer works. My premise is there are a lot of nice solid cars out there that we can paint at a fair price that we can all live with but these "Marketing Morons" keep dragging us in to the lower class of the world.

  • The UPS Store, Tales of Gore   11 weeks 6 days ago

    Well add the doom and gloom of stores closing did not happen. I opened in 2009 and I am still going strong.

    Do I have challenges, yes. As a business owner can I work to fix them within the Franchise structure, yes.

    Have I seen stores close, yes. Mostly by people that should not have tried to own any business to start with.

    So, to update this thread, as in any business, it is up to you and not them.

  • Dear Franny (Guests Post Questions Here)   12 weeks 2 days ago

    A franchise is a license but a license isn't necessarily a franchise. There are all kinds of licenses, including franchised licenses. My guess is that the seller is either selling a business opportunity, where he gives you a sort of plan on how to build your business and then you go out and do it. Or, he is selling you a franchise license in which he trains and controls/supports the way you operate your business, but does not want to admit that it is a franchise so that he doesn't have to pay fees to comply with franchise registration and regulation.

  • Fudgie Wudgie   12 weeks 3 days ago

    What is your website? You say check it out and I would but you didn't put that information on here.

  • MAACO   12 weeks 3 days ago

    Reading the comments here, it is painfully obvious that one fatal flaw has developed in the Maaco system. The production auto painting industry was invented by Earl Scheib to fill a niche. He recognized that it is not efficient and therefor not profitable for a conventional body shop to paint cars at an affordable price. That has not changed. I've seen several comments about how Tony Martino developed a good system and then turning around and blaming Maaco corporate for their failure as business owners. They may be half right. After Tony's death, Maaco started pushing collision repair services on their franchisees and it is no coincidence that they have been on the decline ever since. Collision work is inherently more expensive and therefor gross sales (and royalties) increase. The production paint model exists solely because collision shops are not designed to operate in a manner that makes doing cheap paint jobs profitable. So how does pushing collision repair suddenly seem like a good idea to anyone other than the people who are getting their cut of the top? Of course it makes sense to Maaco as it is a huge boost in royalties, but a fundamental principal of production auto painting is volume of cars, not ticket average. I can take you to shops right now (not Maacos) that paint a high volume of cars at low prices and are extremely profitable. most of these shops run AROs in the $500 range, but some as low as $300. I actually start painting cars at $250 and make a vert healthy living doing it. I was brought up old school in the industry and live by the golden rules of production auto painting. One of those is that you don't make money on parts. We always had to deduct parts from our sales as though they don't exist. Now I just avoid selling parts. Its easier. The other is that it does not matter what you charge per car, the only thing that matters is how many cars you can get through. Just like Scheib and Martino intended. It worked then and it works now.The idea that you can be both a collision shop and a production shop is the business equivalent of schizophrenia.

  • PuriFry Vs Filtafry   12 weeks 4 days ago

    AMEN to your warning!! Stay far away! Speaking from 10 years of experience with them.

  • Dear Franny (Guests Post Questions Here)   12 weeks 6 days ago


    I am thinking of buying a restaurant. However, the owners of this particular establishment is offering licenses to operate, not franchisees? What's the difference??

  • MAACO   15 weeks 1 day ago

    It is a very messed up world when, a rock-star executive can quit with no notice, but if you are foolish enough to buy a business from him, and most likely invest your life savings, you have made a 15 year commitment that will result in a lawsuit if you try and salvage your life.

    Good Luck

  • MAACO   15 weeks 1 day ago

    Something tells me Mr. Costa will not be investing his wealth in any of the Driven Brands family of franchises as an "International" multi-unit franchisee.

  • MAACO   15 weeks 3 days ago

    What do you do when your career is nothing but smoke and mirrors. If you are President of Maaco you disappear. Less than five years in his "leadership" role Jose Costa gets out.

    Don't you go worrying about Mr. Costa though, I am sure he churned through enough franchisees to get healthy paychecks and bonuses through his few short years with Maaco.

    Too bad as a franchisee you can't cut short the 15++ year commitment you made to Mr. Costa. Don't worry, chances are you'll be out of Maaco in less than 5 years too. But of course you'll be Bankrupt.

  • Teeth Whitening Business   15 weeks 5 days ago

    I would recommend you call your dental board for this question.

  • Teeth Whitening Business   15 weeks 5 days ago

    Davinci sells their products to hundreds of Dentists and Spas. You can't base the whole company and product off of a bad experience you had with someone offering their products/service. That's like saying that XYZ Hair Coloring is bad because your stylist didn't do a good job on your highlights.

  • Teeth Whitening Business   15 weeks 5 days ago

    The Davinci product and customer service speaks for itself. Anyone can say anything, but actions speak louder than words. I personally am happy with my service from Davinci.

  • Teeth Whitening Business   15 weeks 5 days ago

    I've been with the Davinci Teeth Whitening Company based out of Colorado for over 5 years and know several other estheticians in the industry that use Davinci. I have had nothing but good customer service. I switched to them from another company because I was having problems with my products. I'm very surprised to hear you had any problems:-( Perhaps it was just an oversight?

  • Teeth Whitening Business   15 weeks 5 days ago

    DaVinci Teeth Whitening Offers Training and Certification for a reasonable cost. Give them a try,

  • Dear Franny (Guests Post Questions Here)   17 weeks 1 day ago

    Hi Don

    Please don't publish the reason for my question about sourcing FDDs as last time Uri and I surveyed franchisees we got some push back from franchisors. We also (of course) don't want franchisees have a heads up abotutour survey. 


    and, I ran into Liz last weekend at a law teaching conference. She looks really well and is, by now, in your country somewhere. 

    Best wishes


  • Dear Franny (Guests Post Questions Here)   17 weeks 1 day ago

    Hi Don

    How's things over your way?

    Uri Benoliel (Israel) and i are going to do some research on how franchisees rate the chance of their franchisor failing, and if so, how they think it will impact on them. We want to survey franchisees via their emails and therin lies outrcurrent challenge.  

    Are you able to give me any help with sourcing free FDDs? I can access the Minnesota ones easily enough but can't get a reliable link to Wisconsin. The Californian ones don't seem to list current franchisees' email addresses, just their phone numbers - not much use for research f they are on a 'do not call' registry.

    I've looked at the links you posted on BMM in 2007 but they don't seem to work for me now. Thanks for any help you can provide. The research should be very revealing.

    On another matter, I've just (with 2 friends) signed a book contract to write about all the law that affects franchising in Australia - quite a big project. Our completion date is Sept next year.

    Best wishes


  • Dear Franny (Guests Post Questions Here)   17 weeks 2 days ago

    is private eclub another boris bugarski entity?