Log In / Register | Feb 9, 2012
General

Franchise Expo South a Forecasting Tool?

After attending the Franchise Expo South in Miami last month, a couple of trends seemed to be prevalent.  If the Expo was an accurate forecasting tool, it would be safe to say that the future of franchising lies in frozen yogurt (with your choice of toppings), pizza, and early childhood education.  All run by veterans.

Engaged Franchisees Key to CKE Success

Andrew Puzder
CKE Restaurants CEO Andy Puzder/CKE photo

CARPINTERIA, Calif. –  Andrew F. Puzder, CEO of CKE Restaurants Inc. and the recipient of numerous leadership awards, speaks with Blue MauMau on the art of leading franchise owners.

Establishing Franchisee Expectations

One of the responsibilities of a franchisor (and its development team) is to establish realistic franchisee expectations.  Of course, this includes an accurate disclosure of expected return on investment, but it needs to go beyond “the numbers.”

Franchisees Should Be Equal to Franchisors

Aziz Hashim
Multi-unit franchisee Aziz Hashim

ATLANTA —Franchisee Aziz Hashim, a recipient of franchise awards and a well-known leader in the industry, speaks about what a good franchisor leader looks like from the vantage point of a franchise owner.

Too Big to Fail

As the founder of the Franchise Research Institute, I am sometimes asked why mega-franchises like McDonalds and Subway don't seem to rely on franchisee satisfaction surveys to market their franchise opportunities, when it proves to be such a valuable tool for other franchisors, not only for marketing purposes but also for key internal decisions.

Franchise Disaster Guided by Conventional Wisdom

Bill Burris' wife had passed away a year earlier. The widower found himself with the need to be close to his children while providing an income. A franchise seemed the natural answer.

Franchise Council of Australia Calls For Government Guaranteed Loans

The FCA has begun a lobbying effort to have Australian government guaranteed loans introduced.  Once again we see FCA stretching the truth.

CEO Says Autocratic Leadership Inefficient

Patrick Doyle at Domino's Conference
Domino's CEO Doyle at a franchisee convention. Photo/Domino's Pizza

ANN ARBOR, Mich. — Patrick Doyle, president and chief executive officer of Domino's Pizza Inc. (NYSE:DPZ), speaks with Blue MauMau about why he pays so much attention to franchise owners and what style works best in leading them.