Last week I fielded an inquiry about the biggest questions retailers are asking in cross-channel right now, and I figured the answer was worth sharing.
Last week I attended the CARTES North America conference. It is an event focused more directly on credit card issuers and the technologies that support them. So what was I doing there?
When politicians say their opinion on a particular subject has “evolved” you know you’re about to hear a complete flip-flop. I suppose it’s easier than saying “I was wrong.”
As we bid a last farewell to Ron Johnson at JCP (or Penney, or whatever new name comes along) it’s worthy to take a look back at his sixteen month tenure.
Walmart’s woes continue as more leaked emails reveal a growing concern among company executives over a new consumer technology that promises to completely disrupt the mass merchant’s business model.
It’s no secret that I’ve long held that SAS’ relative strengths in both merchandising and customer intelligence uniquely position the company to both navigate and enable the customer-centric transformation that omni-channel retailers are experiencing right now.
Automobile dealerships were the first type of legally recognized and regulated franchises. In fact, in 1937 Wisconsin enacted the first state law protecting car dealers from wrongful termination and non-renewal.
NEW YORK — Retail chain stores in the United States posted a modest gain of 1.7 percent for the fiscal month of February on a year-over-year basis, according to a tally of comparable-store sales compiled by the International Council of Shopping Centers (ICSC).
On February 27, I had the opportunity to participate in an internet radio show on Voice America with two other strong and successful women, Vicki Cantrell, SVP, Communities and Executive Directo