Today's news for the franchise & small biz owner

Log In / Register | May 23, 2013
Retail

Four Big Cross Channel Questions

Last week I fielded an inquiry about the biggest questions retailers are asking in cross-channel right now, and I figured the answer was worth sharing.

EMV, NFC & Mobile: Opportunities or Disasters for US Retailers?

Last week I attended the CARTES North America conference. It is an event focused more directly on credit card issuers and the technologies that support them. So what was I doing there?

My Evolving Mindset on the CEO as Rock Star

When politicians say their opinion on a particular subject has “evolved” you know you’re about to hear a complete flip-flop. I suppose it’s easier than saying “I was wrong.”

About JCP's Ron Johnson

As we bid a last farewell to Ron Johnson at JCP (or Penney, or whatever new name comes along) it’s worthy to take a look back at his sixteen month tenure.

Walmart Blames Q1 Sales Slump on New Consumer Technology

Walmart’s woes continue as more leaked emails reveal a growing concern among company executives over a new consumer technology that promises to completely disrupt the mass merchant’s business model.

Hyundai Tops 2013 in Engaging Brand Loyalty

Technology: Hyundai BlueLink indicators in the rear view mirror
Hyundai Bluelink telecommunication indicators in rear view mirror. photo/Hyundai

NEW YORK — Hyundai is ranked tops by consumers when it comes to automobile brand loyalty, according to an annual survey.

SAS' Retail Opportunity

It’s no secret that I’ve long held that SAS’ relative strengths in both merchandising and customer intelligence uniquely position the company to both navigate and enable the customer-centric transformation that omni-channel retailers are experiencing right now. 

Auto Dealerships: Franchising in a Heavily Regulated Industry

Automobile dealerships were the first type of legally recognized and regulated franchises. In fact, in 1937 Wisconsin enacted the first state law protecting car dealers from wrongful termination and non-renewal.

Weather, Sequestration Drag Retail Sales in February

NEW YORK — Retail chain stores in the United States posted a modest gain of 1.7 percent for the fiscal month of February on a year-over-year basis, according to a tally of comparable-store sales compiled by the International Council of Shopping Centers (ICSC).

"I Did Not See That Coming," Be Nimble

On February 27, I had the opportunity to participate in an internet radio show on Voice America with two other strong and successful women, Vicki Cantrell, SVP, Communities and Executive Directo