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Shrink: Small Hits at POS, Big Hits on Loading Dock

Posted Wed, 2010/03/17 - 09:22 by Paula Rosenblum

When retailers were asked about the areas of the enterprise that provide the best opportunities to combat shrink, respondents to a survey we conducted pointed decidedly toward employee areas: namely the checkout stand.

CBS' Undercover Boss Features Franchisors

Posted Sun, 2010/03/07 - 22:22 by Don Sniegowski

7-Eleven's CEO, Joe DePinto, appears on CBS' Undercover Boss

7-Eleven's CEO Joe DePinto appears on CBS's Undercover Boss

Lack of Burger King Visibility Noted by Franchisee

Posted Thu, 2010/02/25 - 14:57 by jagsd01

Carrols Restaurant Group (TAST) reported earnings today, with a much cooler and undefined outlook on its Burger King business.

3 Top Franchises Pleasing Customers

Posted Wed, 2010/02/24 - 02:43 by Don Sniegowski

BusinessWeek’s fourth annual customer service awards is handed out not to companies like American Express but also to franchise brands. Out of 25 customer service champions, here are three franchisors from this year’s list of winners.

Franchise Business Partners, Divorce and Induction

Posted Sat, 2010/02/20 - 20:43 by Ray Borradale

Recently Darnelle White posted a media blog on married couples successfully operating small businesses and I suspect this subject varies little in Australia, the US, Canada and everywhere else where small business and franchising exists.

Owner Couples Talk about Blending Marriage and Business

Posted Mon, 2010/02/15 - 12:18 by Darnelle White

Married couples, who double as business partners, share advice on how they successfully blend the two roles.

Restaurants Targeted by Reservation Scammers

Posted Fri, 2010/02/12 - 20:12 by Dave Tanaka

Operators of some of the top restaurants in Georgia, Florida, California and New York have discovered that they have been victims of reservation scammers.

Tackling Shifting Retail Shrink

Posted Thu, 2010/02/11 - 08:39 by Paula Rosenblum

44% of retail respondents report that aggregate shrink has risen, according to In RSR Research's latest report "Loss Prevention 2010: Retailers Battling Shrink in Tough Times," developed in partnership with the Retail Industry Leadership Association (RILA).

Blockbuster Hanging in There

Posted Tue, 2010/02/09 - 17:36 by Pualani

Blockbuster CEO James Keyes continues to talk about a turnaround at Blockbuster (BBI) and about looking forward to better times.

KFC Franchisee Related Notes from YUM Earnings Call

Posted Thu, 2010/02/04 - 13:26 by jagsd01

In the YUM earnings call today, several KFC and franchisee related questions and discussions arose. In summary, David Novak indicated that they would continue to work the

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